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Lenovo ThinkPad 770E-ED TP 770X User's Reference that shipped with the system - Page 146

Troubleshooting Charts, charts address problems in general, and some descriptions might

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Troubleshooting Charts Troubleshooting Charts If your computer has an error, it typically displays a message or an error code, or a beep sounds when you power it on. Go through the charts and look for your problem. If you find your problem, go to the page indicated and do the specified action. The troubleshooting charts address problems in general, and some descriptions might not apply to your particular computer or suit your situation. Compare the features or options of your computer with this book or the shipping checklist. Troubleshooting Chart Error codes or messages No error codes or messages Input problems Suspend or hibernation problems LCD problems Indicator problems Battery problems A hard-disk-drive problem CD-ROM drive problems DVD-ROM drive problems Infrared communication problems An enhanced video or MPEG problem Audio or telephony problems A universal serial bus problem PC Card or built-in modem problems Other PC Card problems Docking station or port replicator problems A printer problem External monitor problems A television problem Other option problems Software problems Page 134 140 140 142 145 146 146 147 147 148 149 151 151 152 152 153 155 157 157 160 160 162 132 IBM ThinkPad 770X User's Reference

Section	Page
Functional Highlights	4
About This Book	10
Safety Information	12
Laser Compliance Statement	14
Chapter 1. Getting familiar with your computer	15
Identifying the Hardware Features	16
System-Status Indicators	22
Functions of Your Computer	24
Keyboard Functions	24
TrackPoint	24
Fn Key	27
Numeric Keypad	30
ThinkPad Utility Programs	31
Easy-Setup	31
ThinkPad Configuration Program	40
Online User's Guide	44
UltraBay II	45
Backing Up Your System	46
Using the ThinkPad Customization CD	46
Using the Recovery CD	47
Using the Diskette Factory	50
Using ConfigSafe	51
Using the ThinkPad Web Site or Bulletin Board	51
Replacing the Battery Pack	52
Replacing the Backup Battery	54
Getting Service	56
Help at the ThinkPad Web Site	56
Help by Telephone	57
Recording Sheet	58
Chapter 2. Extending the features of your computer	61
Customizing the TrackPoint	63
Increasing Memory	68
Installing the DIMM	69
Removing the DIMM	72
Upgrading the Hard Disk Drive	74
Attaching the External Diskette Drive	77
Attaching an External Mouse, Keypad, and Keyboard	79
Attaching an External Mouse or Numeric Keypad	79
Attaching an External Keyboard and Mouse	81
Disabling the TrackPoint	83
Attaching an External Monitor	84
Using the Dual Display Function	88
Enabling the Multi-Display Function on a Television	89
How to Disabling the Dual Display	90
Considerations	90
Installing a PC Card	92
Removing the PC Card	94
Using a Docking Station	95
Docking with Your Computer Powered Off (Cold Docking)	96
Undocking When Your Computer Is Powered On or in Suspend Mode (Hot or Warm Undocking)	98
Presetting a Device to Avoid a Resource Conflict	99
Enabling the IDE Drive on the Docking Station	100
Setting to 3-Channel IDE Mode	101
Setting to 2-Channel IDE Mode	102
Replacing an UltraBay II Device	104
Hot and Warm Swap Functions	104
Removing and Replacing Devices	107
Installing a Secondary Hard Disk Drive	108
Installing the Secondary Battery Pack	109
Device Restrictions	110
Chapter 3. Protecting your computer	113
Using Passwords	114
Entering a Password	115
Setting a Password	116
Changing or Removing a Password	118
Using the Personalization Editor	125
Entering Your Personal Data	125
Deleting the Personalization Window	128
Using Locks	129
Using the Security Screw	130
Chapter 4. Solving computer problems	131
Hints and Tips	133
Using the Hard Disk Drive	141
Using a Docking Station	141
Using the USB Connector	142
Using the DVD-ROM Drive	142
Using a PC Card	142
Using a Second CardBus Card	143
Using a Microphone	143
Troubleshooting Guide	145
Troubleshooting Charts	146
Error Codes or Messages	148
No Error Codes or Messages	154
Input Problems	154
Suspend or Hibernation Problems	156
LCD Problems	159
Indicator Problems	160
Battery Problems	160
A Hard-Disk-Drive Problem	161
CD-ROM Drive Problems	161
DVD-ROM Drive Problems	162
Infrared Communication Problems	163
An Enhanced Video or MPEG Problem	165
Audio or Telephony Problems	165
A Universal Serial Bus (USB) Problem	166
PC Card or Built-in Modem Problems	166
Other PC Card Problems	167
Docking Station or Port Replicator Problems	169
A Printer Problem	171
External Monitor Problems	171
A Television Problem	174
Other Option Problems	174
Software Problems	176
Other Problems	177
Testing Your Computer	178
Appendix A. Features and Specifications	181
Features	181
Specifications	184
IBM Power Cords	185
Appendix B. Product Warranty and Notices	187
Notices	189
Trademarks	190
Electronic Emission Notices	191
Telecommunication Notices	193
Industry Canada Requirements	194
Patent Protection Notice	196
Notice for Australia	196