Lenovo ThinkPad Yoga 12 (English) User Guide - ThinkPad Yoga 12 - Page 116
Problems with ports and connectors, A USB problem
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• The necessary device drivers are installed. • The application works when it is run on some other computer. If an error message is displayed while you are using the application program, refer to the manuals supplied with the application. If the application still does not run correctly, contact your place of purchase or a service representative for help. Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window. Ensure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. To open the Device Manager window, go to Control Panel and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to "Diagnosing problems" on page 85 for a diagnostic test of the USB connector. 100 User Guide