Lenovo ThinkServer RD330 Hardware Maintenance Manual - ThinkServer RD330 - Page 4

Troubleshooting and, diagnostics, Getting information, help, and service - manual

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Page 4 highlights

Installing or removing the ThinkServer RAID 700 Battery 93 Installing or removing the ThinkServer RAID 300 Upgrade Key for Advanced RAID . . . . 96 Installing or removing the ThinkServer Management Module Premium 100 Installing or removing the ThinkServer Trusted Platform Module 103 Installing or replacing a hot-swap redundant power supply 106 Installing or replacing a heat sink. . . . . . 110 Installing or replacing the microprocessor . . 113 Installing or replacing a hot-swap hard disk drive 122 Installing or replacing the optical drive . . . 126 Replacing the hot-swap hard disk drive backplane 132 Replacing the Intelligent Diagnostics Module 137 Replacing a system fan 139 Replacing the front panel board 141 Replacing the riser card assembly 1 . . . . 143 Replacing the system board battery . . . . 145 Replacing the system board 147 Completing the parts replacement 153 Reinstalling the server cover and reconnecting cables 153 Updating the server configuration . . . . . 157 Chapter 7. Troubleshooting and diagnostics 159 Troubleshooting procedure 159 Viewing the status and diagnostic LEDs. . . . . 159 Viewing the system event log 159 Basic troubleshooting tables 160 ThinkServer EasyStartup program problems 160 Optical drive problems 160 Hard disk drive problems 161 Memory module problems 162 Keyboard, mouse, and USB device problems 163 Chapter 8. Getting information, help, and service 165 Information resources 165 Using the documentation 165 ThinkServer Web site 165 Lenovo Support Web site 165 Help and service 166 Before you call 166 Calling for service 166 Using other services 167 Purchasing additional services 167 Appendix A. Notices 169 Trademarks 170 Important notes 170 Particulate contamination 170 Polyvinyl Chloride (PVC) cable and cord notice . . 171 Recycling information 171 Battery return program 171 Requirement for batteries containing perchlorate 172 Important WEEE information 172 German Ordinance for Work gloss statement. . . 173 Export classification notice 173 Electronic emission notices 173 ENERGY STAR model information 173 Index 175 ii ThinkServer RD330 Hardware Maintenance Manual

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Installing or removing the ThinkServer RAID
700 Battery
.
.
.
.
.
.
.
.
.
.
.
.
.
.
93
Installing or removing the ThinkServer RAID
300 Upgrade Key for Advanced RAID
.
.
.
.
96
Installing or removing the ThinkServer
Management Module Premium
.
.
.
.
.
.
100
Installing or removing the ThinkServer Trusted
Platform Module
.
.
.
.
.
.
.
.
.
.
.
.
103
Installing or replacing a hot-swap redundant
power supply
.
.
.
.
.
.
.
.
.
.
.
.
.
106
Installing or replacing a heat sink
.
.
.
.
.
.
110
Installing or replacing the microprocessor
.
.
113
Installing or replacing a hot-swap hard disk
drive
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
122
Installing or replacing the optical drive
.
.
.
126
Replacing the hot-swap hard disk drive
backplane
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
132
Replacing the Intelligent Diagnostics
Module
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
137
Replacing a system fan
.
.
.
.
.
.
.
.
.
139
Replacing the front panel board
.
.
.
.
.
.
141
Replacing the riser card assembly 1
.
.
.
.
143
Replacing the system board battery
.
.
.
.
145
Replacing the system board
.
.
.
.
.
.
.
147
Completing the parts replacement
.
.
.
.
.
.
.
153
Reinstalling the server cover and reconnecting
cables
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
153
Updating the server configuration
.
.
.
.
.
157
Chapter 7. Troubleshooting and
diagnostics
.............
159
Troubleshooting procedure
.
.
.
.
.
.
.
.
.
.
159
Viewing the status and diagnostic LEDs
.
.
.
.
.
159
Viewing the system event log
.
.
.
.
.
.
.
.
.
159
Basic troubleshooting tables
.
.
.
.
.
.
.
.
.
160
ThinkServer EasyStartup program
problems
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
160
Optical drive problems
.
.
.
.
.
.
.
.
.
.
160
Hard disk drive problems
.
.
.
.
.
.
.
.
.
161
Memory module problems
.
.
.
.
.
.
.
.
162
Keyboard, mouse, and USB device
problems
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
163
Chapter 8. Getting information, help,
and service
.............
165
Information resources
.
.
.
.
.
.
.
.
.
.
.
.
165
Using the documentation
.
.
.
.
.
.
.
.
.
165
ThinkServer Web site
.
.
.
.
.
.
.
.
.
.
165
Lenovo Support Web site
.
.
.
.
.
.
.
.
.
165
Help and service
.
.
.
.
.
.
.
.
.
.
.
.
.
.
166
Before you call
.
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.
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.
.
166
Calling for service
.
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.
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.
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.
.
.
.
.
166
Using other services
.
.
.
.
.
.
.
.
.
.
167
Purchasing additional services
.
.
.
.
.
.
167
Appendix A. Notices
.........
169
Trademarks
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
170
Important notes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
170
Particulate contamination
.
.
.
.
.
.
.
.
.
.
170
Polyvinyl Chloride (PVC) cable and cord notice .
.
171
Recycling information
.
.
.
.
.
.
.
.
.
.
.
.
171
Battery return program
.
.
.
.
.
.
.
.
.
.
171
Requirement for batteries containing
perchlorate
.
.
.
.
.
.
.
.
.
.
.
.
.
.
172
Important WEEE information
.
.
.
.
.
.
.
.
.
172
German Ordinance for Work gloss statement.
.
.
173
Export classification notice
.
.
.
.
.
.
.
.
.
.
173
Electronic emission notices
.
.
.
.
.
.
.
.
.
.
173
ENERGY STAR model information
.
.
.
.
.
.
.
173
Index
.................
175
ii
ThinkServer RD330 Hardware Maintenance Manual