Section |
Page |
Contents |
2 |
Safety information |
9 |
Learning about the printer |
11 |
Finding information about the printer |
11 |
Selecting a location for the printer |
11 |
Printer configurations |
13 |
Understanding the home screen |
14 |
Additional printer setup |
17 |
Installing internal options |
17 |
Available internal options |
17 |
Accessing the system board to install internal options |
18 |
Installing a memory card |
20 |
Installing a flash memory or firmware card |
21 |
Installing an Internal Solutions Port |
24 |
Installing hardware options |
30 |
Order of installation |
30 |
Installing drawers |
31 |
Attaching cables |
32 |
Loading paper |
34 |
Loading paper in the 250- and 550-sheet trays |
34 |
Loading paper in the 2000-sheet tray |
35 |
Loading paper in the multipurpose feeder |
36 |
Loading letterhead |
37 |
Linking and unlinking trays |
40 |
Linking trays |
40 |
Unlinking trays |
40 |
Linking exit bins |
41 |
Verifying printer setup |
41 |
Printing a menu settings page |
42 |
Printing a network setup page |
42 |
Setting up the printer software |
42 |
Installing printer software |
42 |
Updating available options in the printer driver |
43 |
Setting up wireless printing |
44 |
Information you will need to set up the printer on a wireless network |
44 |
Installing the printer on a wireless network (Windows) |
45 |
Installing the printer on a wireless network (Macintosh) |
46 |
Installing the printer on a wired network |
49 |
Changing port settings after installing a new network Internal Solutions Port |
51 |
Setting up and using the Home Screen applications |
54 |
Making the home screen applications work for you |
54 |
Configuring the home screen or idle screen |
55 |
Adding a custom background image |
55 |
Changing the home screen background image using the printer control panel |
55 |
Changing the home screen background image using the Embedded Web Server |
55 |
Adding idle screen images |
55 |
Editing idle screen images |
56 |
Deleting idle screen images |
56 |
Changing the idle screen settings using the Embedded Web Server |
57 |
Exporting and importing a configuration using the Embedded Web Server |
57 |
Configuring Eco-Settings |
57 |
Configuring Eco-Settings using the printer control panel |
58 |
Configuring Eco-Settings using the Embedded Web Server |
58 |
Configuring Forms and Favorites |
60 |
Adding bookmarks using the printer control panel |
60 |
Adding bookmarks using the Embedded Web Server |
60 |
Changing the display icons and labels |
61 |
Printing forms |
61 |
Minimizing your printer's environmental impact |
62 |
Saving paper and toner |
62 |
Using recycled paper |
62 |
Conserving supplies |
62 |
Saving energy |
63 |
Using Eco-Mode |
63 |
Adjusting Power Saver |
63 |
Adjusting the brightness of the display |
64 |
Recycling |
65 |
Recycling Lexmark products |
65 |
Recycling Lexmark packaging |
65 |
Returning Lexmark cartridges for reuse or recycling |
65 |
Reducing printer noise |
66 |
Paper and specialty media guidelines |
67 |
Paper guidelines |
67 |
Paper characteristics |
67 |
Selecting paper |
68 |
Selecting preprinted forms and letterhead |
68 |
Using recycled paper |
68 |
Unacceptable paper |
69 |
Storing paper |
70 |
Supported paper sizes, types, and weights |
70 |
Paper sizes supported by the printer |
70 |
Paper types and weights supported by the printer |
72 |
Paper types and weights supported by the output bins |
72 |
Printing |
74 |
Printing a document |
74 |
Printing a document |
74 |
Printing on a paper size not listed in the printer menus |
74 |
Printing on a different size or type of paper |
75 |
Printing on specialty media |
76 |
Tips on using letterhead |
76 |
Tips on using transparencies |
76 |
Tips on using envelopes |
76 |
Tips on using labels |
77 |
Tips on using card stock |
78 |
Printing confidential and other held jobs |
78 |
Holding jobs in the printer |
78 |
Printing confidential and other held jobs from Windows |
79 |
Printing confidential and other held jobs from a Macintosh computer |
79 |
Printing from a flash drive |
80 |
Printing information pages |
81 |
Printing a font sample list |
81 |
Printing a directory list |
81 |
Printing the print quality test pages |
82 |
Canceling a print job |
82 |
Canceling a print job from the printer control panel |
82 |
Canceling a print job from the computer |
82 |
Clearing jams |
84 |
Understanding jam numbers and locations |
84 |
200 and 201 paper jams |
84 |
202 and 203 paper jams |
85 |
230 paper jam |
86 |
241–245 paper jams |
87 |
250 paper jam |
87 |
270–279 paper jams |
88 |
280–282 paper jams |
88 |
283 staple jams |
89 |
Understanding printer menus |
91 |
Menus list |
91 |
Paper menu |
92 |
Default Source menu |
92 |
Paper Size/Type menu |
92 |
Configure MP menu |
95 |
Envelope Enhance |
96 |
Substitute Size menu |
96 |
Paper Texture menu |
96 |
Paper Weight menu |
98 |
Paper Loading menu |
100 |
Custom Types menu |
101 |
Custom Names menu |
101 |
Custom Bin Names menu |
101 |
Universal Setup menu |
102 |
Bin Setup menu |
102 |
Reports menu |
103 |
Network/Ports menu |
105 |
Active NIC menu |
105 |
Standard Network or Network <x> menus |
105 |
Network Reports menu |
107 |
Network Card menu |
107 |
TCP/IP menu |
108 |
IPv6 menu |
109 |
Wireless menu |
110 |
AppleTalk menu |
110 |
NetWare menu |
111 |
LexLink menu |
111 |
Standard USB menu |
112 |
Parallel <x> menu |
114 |
Serial <x> menu |
116 |
SMTP Setup menu |
118 |
Security menu |
119 |
Editing Security Setups menu |
119 |
Miscellaneous menu |
120 |
Confidential Print menu |
120 |
Disk Wiping menu |
121 |
Security Audit Log menu |
123 |
Set Date and Time menu |
123 |
Settings menu |
124 |
General Settings menu |
124 |
Flash Drive menu |
130 |
Setup menu |
132 |
Finishing menu |
134 |
Quality menu |
136 |
Utilities menu |
137 |
XPS menu |
138 |
PDF menu |
138 |
PostScript menu |
139 |
PCL Emul menu |
139 |
HTML menu |
142 |
Image menu |
143 |
Help menu |
143 |
Understanding printer messages |
144 |
List of status and error messages |
144 |
Activating Menu Changes |
144 |
Busy |
144 |
Cancel not available |
144 |
Canceling |
144 |
Change <src> to <x> |
144 |
Check tray <x> connection |
144 |
Clearing job accounting statistics |
145 |
Close door or insert cartridge |
145 |
Close finisher side door |
145 |
Defragmenting Flash DO NOT POWER OFF |
145 |
Deleting |
145 |
Deleting held jobs |
145 |
Deletion complete |
145 |
Deletion failed |
145 |
Disabling DLEs |
146 |
Disabling Menus |
146 |
Disk corrupted |
146 |
Disk recovery x/y XX% DO NOT POWER OFF |
146 |
Enabling Menus |
146 |
Encrypting disk x/y XX% DO NOT POWER OFF |
146 |
Enter PIN |
146 |
Error reading USB drive |
146 |
Flushing buffer |
146 |
Formatting Disk x/y XX% DO NOT POWER OFF |
147 |
Formatting Flash DO NOT POWER OFF |
147 |
Hex Trace Ready |
147 |
Insert staple cartridge |
147 |
Insert Tray <x> |
147 |
Install bin <x> |
147 |
Install Tray <x> |
147 |
Install MICR Cartridge |
148 |
Invalid Engine Code |
148 |
Invalid Network Code |
148 |
Invalid PIN |
148 |
Load manual feeder with <x> |
148 |
Load <src> with <x> |
148 |
Load staples |
149 |
Maintenance |
149 |
Menu access turned off by system administrator |
149 |
Menus are Disabled |
149 |
Network/Network <x>/Network <x>, <y> |
149 |
No held jobs |
149 |
No jobs to cancel |
149 |
Not Ready |
150 |
No recognized file types |
150 |
Overflow bin full |
150 |
Parallel/Parallel <x> |
150 |
[PJL RDYMSG] |
150 |
Printing |
150 |
Printing from USB drive DO NOT REMOVE |
150 |
Programming disk DO NOT POWER OFF |
150 |
Programming flash DO NOT POWER OFF |
150 |
Reading USB drive DO NOT REMOVE |
151 |
Ready |
151 |
Reattach bin <x> |
151 |
Reattach bin <x> – <y> |
151 |
Remote Management Active DO NOT POWER OFF |
152 |
Remove packaging material, check <x> |
152 |
Remove paper from all bins |
152 |
Remove paper from bin <x> |
152 |
Remove paper from standard output bin |
152 |
Remove paper from <linked bin set name> |
152 |
Replace wiper |
152 |
Resetting active bin |
152 |
Resetting the printer |
153 |
Restoring Factory Defaults |
153 |
Restore Held Jobs? |
153 |
Routine maintenance needed |
153 |
Securely clearing disk space |
153 |
Serial <x> |
153 |
Some held jobs were not restored |
153 |
Staples <x> empty or misfed |
153 |
Staples <x> low or missing |
153 |
Standard Bin Full |
154 |
Submitting selection |
154 |
Too many failed panel logins |
154 |
Tray <x> Empty |
154 |
Tray <x> Low |
154 |
Tray <x> Missing |
154 |
Unsupported disk |
154 |
Unsupported USB device, please remove |
154 |
Unsupported USB hub, please remove |
155 |
USB/USB <x> |
155 |
USB drive removed |
155 |
View supplies |
155 |
30 Invalid refill, change cartridge |
155 |
31 Replace defective cartridge |
155 |
32 Cartridge part number unsupported by device |
155 |
34 Short paper |
155 |
37 Insufficient memory for Flash Memory Defragment operation |
156 |
35 Insufficient memory to support Resource Save feature |
156 |
37 Insufficient memory to collate job |
156 |
37 Insufficient memory, some Held Jobs were deleted |
156 |
37 Insufficient memory, some held jobs will not be restored |
156 |
38 Memory full |
156 |
39 Complex page, some data may not have printed |
156 |
42.xy Cartridge region mismatch |
157 |
50 PPDS font error |
157 |
51 Defective flash detected |
157 |
52 Not enough free space in flash memory for resources |
157 |
53 Unformatted flash detected |
157 |
54 Network <x> software error |
158 |
54 Serial option <x> error |
158 |
54 Standard network software error |
158 |
55 Unsupported option in slot <x> |
158 |
56 Parallel port <x> disabled |
159 |
56 Serial port <x> disabled |
159 |
56 Standard parallel port disabled |
159 |
56 Standard USB port disabled |
159 |
57 Configuration change, held jobs were not restored |
159 |
58 Too many bins attached |
160 |
58 Too many disks installed |
160 |
58 Too many flash options installed |
160 |
58 Too many trays attached |
160 |
59 Incompatible output bin <x> |
160 |
59 Incompatible tray <x> |
161 |
80 Routine maintenance needed |
161 |
88 Cartridge low |
161 |
88.yy Cartridge nearly low |
161 |
88.yy Replace cartridge |
161 |
200–282.yy paper jam |
161 |
283 Staple jam |
161 |
1565 Emulation error, load emulation option |
161 |
Maintaining the printer |
162 |
Cleaning the exterior of the printer |
162 |
Storing supplies |
162 |
Ordering supplies |
163 |
Ordering print cartridges |
163 |
Ordering a maintenance kit |
164 |
Ordering a charge roll assembly |
165 |
Ordering a fuser |
165 |
Ordering a fuser wiper |
165 |
Ordering pick rollers |
165 |
Ordering staple cartridges |
165 |
Ordering a transfer roll assembly |
166 |
Checking the status of supplies |
166 |
Checking the status of supplies from the printer control panel |
166 |
Checking the status of supplies from a network computer |
166 |
Moving the printer to another location |
166 |
Shipping the printer |
167 |
Administrative support |
168 |
Using the Embedded Web Server |
168 |
Checking the device status |
168 |
Setting up e-mail alerts |
168 |
Viewing reports |
169 |
Restoring the factory default settings |
169 |
Troubleshooting |
170 |
Solving basic problems |
170 |
Solving basic printer problems |
170 |
Printer control panel display is blank or displays only diamonds |
170 |
Embedded Web Server does not open |
170 |
Check the network connections |
170 |
Check the network settings |
170 |
Solving printing problems |
171 |
Multiple-language PDFs do not print |
171 |
Error message about reading USB drive appears |
171 |
Jobs do not print |
171 |
Make sure the printer is ready to print |
171 |
Check to see if the standard exit bin is full |
171 |
Check to see if the paper tray is empty |
171 |
Make sure the correct printer software is installed |
171 |
Make sure the internal print server is installed properly and working |
171 |
Make sure you are using a recommended USB, serial, or Ethernet cable |
172 |
Make sure printer cables are securely connected |
172 |
Confidential and other held jobs do not print |
172 |
Partial job, no job, or blank pages print |
172 |
Make sure the printer has sufficient memory |
172 |
Job takes longer than expected to print |
172 |
Reduce the complexity of the print job |
172 |
Change the Page Protect setting to Off |
172 |
Change environmental settings |
173 |
Job prints from the wrong tray or on the wrong paper |
173 |
Check the paper type setting |
173 |
Incorrect characters print |
173 |
Make sure the printer is not in Hex Trace mode |
173 |
Tray linking does not work |
173 |
Load the same size and type of paper |
173 |
Use the same Paper Size and Paper Type settings |
173 |
Large jobs do not collate |
174 |
Make sure Collate is set to On |
174 |
Reduce the complexity of the print job |
174 |
Make sure the printer has enough memory |
174 |
Unexpected page breaks occur |
174 |
Increase the Print Timeout value |
174 |
Solving option problems |
175 |
Option does not operate correctly or quits after it is installed |
175 |
Reset the printer |
175 |
Check to see if the option is connected to the printer |
175 |
Make sure the option is installed correctly |
175 |
Make sure the option is selected |
175 |
Paper trays |
175 |
Make sure the paper is loaded correctly |
175 |
Reset the printer |
175 |
Make sure the paper tray is installed correctly |
176 |
Make sure the list of options in the printer driver is up to date |
176 |
2000-sheet tray |
176 |
The elevator tray is not working properly |
176 |
The paper feed rollers do not turn to advance paper |
176 |
5-bin mailbox |
176 |
Output options |
176 |
Memory card |
176 |
Flash memory card |
176 |
Hard disk with adapter |
177 |
Internal Solutions Port |
177 |
Check the ISP connections |
177 |
Check the cable |
177 |
Make sure the network software is configured correctly |
177 |
Solving paper feed problems |
177 |
Paper frequently jams |
177 |
Check the paper |
177 |
Make sure there is not too much paper in the paper tray |
177 |
Check the paper guides |
177 |
The paper may have absorbed moisture due to high humidity |
177 |
Paper jam message remains after jam is cleared |
178 |
Check the paper path |
178 |
Page that jammed does not reprint after you clear the jam |
178 |
Turn on Jam Recovery |
178 |
Solving print quality problems |
178 |
Isolating print quality problems |
178 |
Blank pages |
179 |
Packing material may be on the print cartridge |
179 |
The toner may be low |
179 |
Clipped images |
179 |
Check the guides |
179 |
Check the paper size setting |
179 |
Ghost images |
179 |
Check the paper type setting |
180 |
Gray background |
180 |
Check the Toner Darkness setting |
180 |
Incorrect margins |
180 |
Check the paper guides |
180 |
Check the paper size setting |
181 |
Paper curl |
181 |
Check the paper type setting |
181 |
The paper has absorbed moisture due to high humidity |
181 |
Print irregularities |
181 |
The paper may have absorbed moisture due to high humidity |
181 |
Check the paper type setting |
182 |
Check the paper |
182 |
The toner may be low |
182 |
The fuser may be worn or defective |
182 |
Print is too dark |
182 |
Check the darkness, brightness, and contrast settings |
182 |
The paper has absorbed moisture due to high humidity |
182 |
Check the paper |
182 |
Check the paper type setting |
183 |
The print cartridge may be defective |
183 |
Print is too light |
183 |
Check the darkness, brightness, and contrast settings |
183 |
The paper has absorbed moisture due to high humidity |
183 |
Check the paper |
183 |
Check the paper type setting |
184 |
The toner is low |
184 |
The print cartridge may be defective |
184 |
Repeating defects |
184 |
Repeating marks occur evenly down the page |
184 |
Skewed print |
184 |
Check the paper guides |
184 |
Check the paper |
185 |
Replace the print cartridge |
185 |
Solid black or white streaks |
185 |
Make sure the fill pattern is correct |
185 |
Check the paper type |
185 |
Make sure the toner is distributed evenly in the print cartridge |
185 |
The print cartridge may be defective or low on toner |
185 |
Solid color pages |
185 |
Make sure the print cartridge is properly installed |
186 |
The print cartridge may be defective or low on toner |
186 |
Streaked horizontal lines |
186 |
The toner is smeared |
186 |
The print cartridge may be defective |
186 |
The paper path may not be clear |
186 |
There is toner in the paper path |
186 |
Streaked vertical lines |
187 |
The toner is smeared |
187 |
The print cartridge is defective |
187 |
The paper path may not be clear |
187 |
There is toner in the paper path |
187 |
Toner fog or background shading appears on the page |
187 |
The print cartridge may be defective |
187 |
The charge roll assembly may be defective |
187 |
There is toner in the paper path |
188 |
Toner rubs off |
188 |
Check the paper type setting |
188 |
Check the Paper Texture setting |
188 |
Toner specks |
188 |
The print cartridge may be defective |
188 |
There is toner in the paper path |
189 |
Transparency print quality is poor |
189 |
Check the transparencies |
189 |
Check the paper type setting |
189 |
Solving application problems |
189 |
Forms are not available or are not working |
189 |
Make sure the bookmark pointing to the form is in the Bookmarks root folder |
189 |
Make sure the bookmark is pointing to the correct location |
189 |
Contacting Customer Support |
189 |
Notices |
191 |
Product information |
191 |
Edition notice |
191 |
UNITED STATES GOVERNMENT RIGHTS |
192 |
Trademarks |
192 |
Federal Communications Commission (FCC) compliance information statement |
192 |
Modular component notice |
192 |
Temperature information |
193 |
Noise emission levels |
193 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
193 |
Static sensitivity notice |
193 |
ENERGY STAR |
194 |
Laser notice |
194 |
Laser advisory label |
194 |
Power consumption |
195 |
Product power consumption |
195 |
Power Saver |
195 |
Off mode |
195 |
Total energy usage |
195 |
European Community (EC) directives conformity |
196 |
Regulatory notices for wireless products |
196 |
Exposure to radio frequency radiation |
196 |
Notice to users in Brazil |
196 |
Industry Canada (Canada) |
196 |
Taiwan NCC RF notice statement |
197 |
Notice to users in the European Union |
197 |
Statement of Limited Warranty |
199 |
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT |
201 |
ADOBE SYSTEMS INCORPORATED NOTICE |
204 |