Netgear DM111PSP-100NAS DM111PSPv2 User Manual - Page 66

Modem Is Off, Power LED Is Off

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Broadband ADSL2+ Modem DM111PSPv2 Modem Is Off When you turn the power on, the Power, LAN, and DSL LEDs should light as described here. If they do not, refer to the sections that follow for help.  To check the LEDs: 1. When power is first applied, the Power LED lights. 2. After approximately 10 seconds, the Ethernet and DSL LEDs light as follows: a. The Etherent port LED lights when the modem is connected. b. The DSL link LED lights to indicate that there is a link to the connected device. c. If the Ethernet port is connected to a 100 Mbps device, verify that the Ethernet port's LED is green. Note that if the Ethernet device is 10 Mbps, the LED is amber. Power Ethernet Figure 11. Front panel LED icons DSL Internet Power LED Is Off If the Power and other LEDs are off when your modem is turned on: • Check that the power cord is correctly connected to your modem and the power supply adapter is correctly connected to a functioning power outlet. • Check that you are using the 12V DC power adapter supplied by NETGEAR for this product. If the error persists, you could have a hardware problem and should contact NETGEAR technical support. Troubleshooting 66

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Troubleshooting
66
Broadband ADSL2+ Modem DM111PSPv2
Modem Is Off
When you turn the power on, the Power, LAN, and DSL LEDs should light as described here.
If they do not, refer to the sections that follow for help.
To check the LEDs:
1.
When power is first applied, the Power LED lights.
2.
After approximately 10 seconds, the Ethernet and DSL LEDs light as follows:
a.
The Etherent port LED lights when the modem is connected.
b.
The DSL link LED lights to indicate that there is a link to the connected device.
c.
If the Ethernet port is connected to a 100 Mbps device, verify that the Ethernet port’s
LED is green. Note that if the Ethernet device is 10 Mbps, the LED is amber.
Power
Ethernet
DSL
Internet
Figure 11.
Front panel LED icons
Power LED Is Off
If the Power and other LEDs are off when your modem is turned on:
•
Check that the power cord is correctly connected to your modem and the power supply
adapter is correctly connected to a functioning power outlet.
•
Check that you are using the 12V DC power adapter supplied by NETGEAR for this
product.
If the error persists, you could have a hardware problem and should contact NETGEAR
technical support.