Onkyo HT-S7800 Owners Manual - English - Page 87

>>Specifications >>Settings >>Listening Modes >>Playback Function >>Basic Manual Troubleshooting | Appendix Wireless LAN Network • Try plugging/unplugging the power supply of wireless LAN router and the unit, check the wireless LAN router power-on status, and try reboot of the wireless LAN router. Check the following if the above does not fix the problem: ˙ Cannot access wireless LAN network • The wireless LAN router setting may be switched to Manual. Return the setting to Auto. • Try the manual set-up. The connection may succeed. • When the wireless LAN router setting is at stealth mode (mode to hide the SSID key) or when ANY connection is off, the SSID is not displayed. Change the setting and try again. • Check that the setting of SSID and encryption (WEP, etc.) is correct. Make sure the network settings of the unit is properly set. • Connection to an SSID that includes multi-byte characters is not supported. Name the SSID of the wireless LAN router using single-byte alphanumeric characters only and try again. ˙ Connected to an SSID different to the SSID selected • Some wireless LAN routers allow you to set multiple SSIDs for one unit. If you use the automatic setting button on such a router, you may end up connecting with a different SSID from the SSID you wanted to connect to. Use the connection method requiring you to enter a password if this happens. ˙ Playback is interrupted and communication does not work • You may not receive radio waves due to bad radio wave conditions. Shorten the distance from the wireless LAN access point or remove obstacles to improve visibility, and try again. Place the unit away from microwave ovens or other access points. It is recommended to place the wireless LAN router (access point) and the unit in the same room. • If there is a metallic object near the unit, wireless LAN connection may not be possible as the metal can effect on the radio wave. • When other wireless LAN devices are used near the unit, several issues such as interrupted playback and communication may occur. You can avoid these issues by changing the channel of your wireless LAN router. For instructions on changing channels, see the instruction manual provided with your wireless LAN router. Multi-zone function (for compatible models only) ˙ Cannot ZONE output audio of external AV component • Depending on the model, input by HDMI cable may not be supported. Check in "Multi-zone Connection" in the Basic Manual, and if input by HDMI cable is not supported, connect using a cable that is supported. • The audio from externally connected AV components can only be output when the audio is analog or 2ch PCM audio signals. If you have connected the AV component to this unit with a digital cable, the audio output of the AV component needs to be set to PCM. ˙ Others • Settings are required in Initial Setup, "Multi Zone Setup" to use the multi-zone feature. Check in "Initial Setup" in the Basic Manual. • If the audio signal is from the NET input selector, zone output is not possible for DSD and Dolby TrueHD audio signals. Remote Controller • Make sure that the batteries are installed with the correct polarity. • Install new batteries. Do not mix different types of batteries, or old and new batteries. • Make sure that the unit is not subjected to direct sunshine or inverter-type fluorescent lights. Relocate if necessary. • If the unit is installed in a rack or cabinet with coloredglass doors or if the doors are closed, the remote controller may not work reliably. • After operating the Multi-zone function (for compatible models only), the remote controller may have switched to the mode for operating ZONE output audio. Check "Multi-zone" in "Playback" in the Basic Manual to switch the remote controller back to the mode for operating in the main room. Display, OSD ˙ The display doesn't light • The display may go dim while the Dimmer is working, and may also turn off (for compatible models only). Press DIMMER button and change the brightness level of the display. • The display is turned off when the Pure Audio (for compatible models only) listening mode is selected. Others ˙ Strange noises can be heard from the unit • If you have connected another unit to the same wall outlet as this unit, this noise may be an effect from the other unit. If the symptoms improve by unplugging the power cord of the other unit, use different wall outlets for this unit and the other unit. ˙ When performing AccuEQ Room Calibration, the message "Noise Error" appears • This can be caused by a malfunction in your speaker unit. Check if the unit produces normal sounds. 63