Panasonic KX-TGP551T04 KXTGP551 User Guide - Page 52

Battery recharge, Making/answering calls, intercom, Problem, Cause/solution

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Useful Information Battery recharge Problem The handset beeps and/or ) flashes. I fully charged the batteries, but ) still flashes or 0 is displayed. I fully charged the batteries, but the operating time seems to be shorter. Cause/solution L Battery charge is low. Fully charge the batteries. Refer to the Quick Guide for details. L Clean the charge contacts and charge again. Refer to the Quick Guide for details. L It is time to replace the batteries. Refer to the Quick Guide for details. L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again. Making/answering calls, intercom Problem _ is displayed. Noise is heard, sound cuts in and out. The handset does not ring. The base unit does not ring. I cannot make a call. Cause/solution L The handset is too far from the base unit. Move closer. L The base unit's AC adaptor is not properly connected. Reconnect the AC adaptor to the base unit. L You are using the base unit or handset in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L The handset is not registered to the base unit. Register it (page 40). L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L The ringer volume is turned off. Adjust the ringer volume (page 12). L Call forward, Do not disturb, or Block anonymous calls may have been programmed by your administrator. Contact your administrator for further information. L The ringer volume is turned off. Adjust the ringer volume (page 16). L Call forward, Do not disturb, or Block anonymous calls may have been programmed by your administrator. Contact your administrator for further information. L Check if the STATUS indicator is lit in green. If it is not lit in green, see "STATUS indicator", page 7. L You cannot make a call while the base unit is downloading the software update. Wait until the STATUS indicator stops flashing and changes to steady green. L The handset is too far from the base unit. Move closer and try again. L If the problem is not solved after trying the solutions above, contact your administrator. 52 Document Version 2011-03

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Useful Information
52
Document Version
2011-03
Battery recharge
Making/answering calls, intercom
Problem
Cause/solution
The handset beeps and/or
)
flashes.
L
Battery charge is low. Fully charge the batteries. Refer to the
Quick Guide for details.
I fully charged the batteries, but
)
still flashes or
0
is displayed.
L
Clean the charge contacts and charge again. Refer to the Quick
Guide for details.
L
It is time to replace the batteries. Refer to the Quick Guide for
details.
I fully charged the batteries, but
the operating time seems to be
shorter.
L
Clean the battery ends (
S
,
T
) and the charge contacts with a
dry cloth and charge again.
Problem
Cause/solution
_
is displayed.
L
The handset is too far from the base unit. Move closer.
L
The base unit’s AC adaptor is not properly connected.
Reconnect the AC adaptor to the base unit.
L
You are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
L
The handset is not registered to the base unit. Register it (page
40).
Noise is heard, sound cuts in and
out.
L
You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
L
Move closer to the base unit.
The handset does not ring.
L
The ringer volume is turned off. Adjust the ringer volume (page
12).
L
Call forward, Do not disturb, or Block anonymous calls may
have been programmed by your administrator. Contact your
administrator for further information.
The base unit does not ring.
L
The ringer volume is turned off. Adjust the ringer volume (page
16).
L
Call forward, Do not disturb, or Block anonymous calls may
have been programmed by your administrator. Contact your
administrator for further information.
I cannot make a call.
L
Check if the STATUS indicator is lit in green. If it is not lit in
green, see “STATUS indicator”, page 7.
L
You cannot make a call while the base unit is downloading the
software update. Wait until the STATUS indicator stops flashing
and changes to steady green.
L
The handset is too far from the base unit. Move closer and try
again.
L
If the problem is not solved after trying the solutions above,
contact your administrator.