Section |
Page |
Contents |
2 |
Safety information |
14 |
Learning about the printer |
16 |
Thank you for choosing this printer! |
16 |
Finding information about the printer |
16 |
Printer configurations |
17 |
Selecting a location for the printer |
18 |
Basic functions of the scanner |
19 |
Understanding the ADF and scanner glass |
20 |
Understanding the printer control panel |
21 |
Understanding the home screen |
22 |
Using the touch-screen buttons |
23 |
Additional printer setup |
27 |
Installing internal options |
27 |
Available internal options |
27 |
Accessing the system board to install internal options |
28 |
Installing a memory card |
30 |
Installing a flash memory or firmware card |
32 |
Installing an Internal Solutions Port |
34 |
Installing a printer hard disk |
41 |
Installing a fax card |
45 |
Installing hardware options |
48 |
Installing a 250- or 550-sheet drawer |
48 |
Attaching cables |
49 |
Verifying printer setup |
50 |
Printing a menu settings page |
50 |
Printing a network setup page |
51 |
Setting up the printer software |
51 |
Installing printer software |
51 |
Updating available options in the printer driver |
51 |
Setting up wireless printing |
53 |
Follow these steps to set up your printer |
53 |
Information you will need to set up the printer on a wireless network |
53 |
Installing the printer on a wireless network (Windows) |
54 |
Installing the printer on a wireless network (Macintosh) |
57 |
Installing the printer on a wired network |
60 |
Changing port settings after installing a new network Internal Solutions Port |
63 |
Setting up serial printing |
65 |
Minimizing your printer's environmental impact |
67 |
Saving paper and toner |
67 |
Using recycled paper |
67 |
Conserving supplies |
67 |
Saving energy |
68 |
Using Eco-Mode |
68 |
Adjusting Power Saver |
69 |
Adjusting the brightness of the display |
69 |
Setting the standard exit bin light |
70 |
Reducing printer noise |
71 |
Loading paper and specialty media |
72 |
Setting the Paper Size and Paper Type |
72 |
Configuring Universal paper settings |
72 |
Avoiding jams |
73 |
Loading trays |
73 |
Using the multipurpose feeder |
77 |
Linking and unlinking trays |
82 |
Linking trays |
82 |
Unlinking trays |
82 |
Assigning a custom paper type name |
82 |
Changing a Custom Type <x> name |
83 |
Paper and specialty media guidelines |
84 |
Paper guidelines |
84 |
Paper characteristics |
84 |
Unacceptable paper |
85 |
Selecting paper |
85 |
Using recycled paper and other office papers |
85 |
Selecting preprinted forms and letterhead |
86 |
Storing paper |
86 |
Supported paper sizes, types, and weights |
87 |
Paper sizes supported by the printer |
87 |
Paper types and weights supported by the printer |
88 |
Paper capacities |
89 |
Printing |
90 |
Printing a document |
90 |
Printing on both sides of the paper (duplexing) |
90 |
Printing on specialty media |
91 |
Tips on using letterhead |
91 |
Tips on using transparencies |
91 |
Tips on using envelopes |
91 |
Tips on using labels |
92 |
Tips on using card stock |
92 |
Printing confidential and other held jobs |
93 |
Holding jobs in the printer |
93 |
Printing confidential and other held jobs from Windows |
94 |
Printing confidential and other held jobs from a Macintosh computer |
94 |
Printing from a flash drive |
95 |
Printing information pages |
96 |
Printing a font sample list |
96 |
Printing a directory list |
96 |
Printing the print quality test pages |
96 |
Canceling a print job |
97 |
Canceling a print job from the printer control panel |
97 |
Canceling a print job from the computer |
97 |
Copying |
99 |
Making copies |
99 |
Making a quick copy |
99 |
Copying using the ADF |
99 |
Copying using the scanner glass |
100 |
Copying photos |
100 |
Copying on specialty media |
100 |
Making transparencies |
100 |
Copying to letterhead |
101 |
Customizing copy settings |
101 |
Copying from one size to another |
101 |
Making copies using paper from a selected tray |
101 |
Copying on both sides of the paper (duplexing) |
102 |
Reducing or enlarging copies |
102 |
Adjusting copy quality |
102 |
Collating copies |
103 |
Placing separator sheets between copies |
103 |
Copying multiple pages onto a single sheet |
104 |
Creating a custom job (job build) |
104 |
Pausing the current print job to make copies |
105 |
Placing information on copies |
105 |
Placing the date and time at the top of each page |
105 |
Placing an overlay message on each page |
106 |
Canceling a copy job |
106 |
Canceling a copy job while the document is in the ADF |
106 |
Canceling a copy job while copying pages using the scanner glass |
106 |
Canceling a copy job while the pages are being printed |
107 |
Understanding the copy screens and options |
107 |
Copy from |
107 |
Copy to |
107 |
Scale |
107 |
Darkness |
107 |
Content |
108 |
Sides (Duplex) |
108 |
Collate |
108 |
Options |
108 |
Improving copy quality |
109 |
E-mailing |
111 |
Getting ready to e-mail |
111 |
Enabling the e-mail function |
111 |
Setting up the e-mail function |
112 |
Configuring the e-mail settings |
112 |
Creating an e-mail shortcut |
112 |
Creating an e-mail shortcut using the Embedded Web Server |
112 |
Creating an e-mail shortcut using the touch screen |
113 |
E-mailing a document |
113 |
Sending an e-mail using the touch screen |
113 |
Sending an e-mail using a shortcut number |
113 |
Sending an e-mail using the address book |
114 |
Customizing e-mail settings |
114 |
Adding e-mail subject and message information |
114 |
Changing the output file type |
115 |
Canceling an e-mail |
115 |
Understanding e-mail options |
115 |
Original Size |
115 |
Sides (Duplex) |
115 |
Orientation |
116 |
Binding |
116 |
E-mail Subject |
116 |
E-mail File Name |
116 |
E-mail Message |
116 |
Resolution |
116 |
Send As |
116 |
Content |
116 |
Advanced Options |
117 |
Faxing |
118 |
Getting the printer ready to fax |
118 |
Setting up the printer to fax |
118 |
Choosing a fax connection |
118 |
Connecting to an analog telephone line |
119 |
Connecting to a DSL service |
120 |
Connecting to a PBX or ISDN system |
120 |
Connecting to a distinctive ring service |
121 |
Connecting the printer and a telephone or answering machine to the same telephone line |
121 |
Connecting to an adapter for your country or region |
123 |
Connecting to a computer with a modem |
128 |
Enabling the fax function |
129 |
Using the Embedded Web Server for fax setup |
130 |
Setting the date and time |
130 |
Turning daylight saving time on or off |
131 |
Sending a fax |
131 |
Sending a fax using the printer control panel |
131 |
Getting ready to send a fax using the computer |
131 |
Installing a PostScript driver |
132 |
Sending a fax using the computer |
133 |
Creating shortcuts |
134 |
Creating a fax destination shortcut using the Embedded Web Server |
134 |
Creating a fax destination shortcut using the touch screen |
134 |
Using shortcuts and the address book |
135 |
Using fax shortcuts |
135 |
Using the address book |
135 |
Customizing fax settings |
136 |
Changing the fax resolution |
136 |
Making a fax lighter or darker |
136 |
Sending a fax at a scheduled time |
136 |
Printing an incoming fax on both sides of the paper (duplexing) |
137 |
Viewing a fax log |
137 |
Blocking junk faxes |
137 |
Canceling an outgoing fax |
138 |
Canceling a fax while the original documents are still scanning |
138 |
Canceling a fax after the original documents have been scanned to memory |
138 |
Understanding fax options |
138 |
Original Size |
138 |
Content |
138 |
Sides (Duplex) |
139 |
Resolution |
139 |
Darkness |
139 |
Advanced Options |
139 |
Improving fax quality |
140 |
Holding and forwarding faxes |
140 |
Holding faxes |
140 |
Forwarding a fax |
141 |
Scanning to an FTP address |
142 |
Scanning to an FTP address |
142 |
Scanning to an FTP address using the keypad |
142 |
Scanning to an FTP address using a shortcut number |
142 |
Scanning to an FTP address using the address book |
143 |
Creating shortcuts |
143 |
Creating an FTP shortcut using the Embedded Web Server |
143 |
Creating an FTP shortcut using the touch screen |
144 |
Understanding FTP options |
144 |
Original Size |
144 |
Sides (Duplex) |
144 |
Orientation |
144 |
Binding |
144 |
Resolution |
144 |
Send As |
145 |
Content |
145 |
Advanced Options |
145 |
Improving FTP quality |
146 |
Scanning to a computer or flash drive |
147 |
Scanning to a computer |
147 |
Understanding scan profile options |
148 |
Quick Setup |
148 |
Format Type |
148 |
Compression |
148 |
Default Content |
148 |
Color |
149 |
Original Size |
149 |
Orientation |
149 |
Duplex |
149 |
JPEG Quality |
149 |
Darkness |
149 |
Resolution |
149 |
Advanced Imaging |
149 |
Scanning to a flash drive |
150 |
Improving scan quality |
150 |
Understanding printer menus |
151 |
Menus list |
151 |
Paper menu |
152 |
Default Source menu |
152 |
Paper Size/Type menu |
152 |
Configure MP menu |
155 |
Substitute Size menu |
155 |
Paper Texture menu |
156 |
Paper Weight menu |
157 |
Paper Loading menu |
157 |
Custom Types menu |
159 |
Custom Names menu |
159 |
Custom Scan Sizes menu |
159 |
Universal Setup menu |
160 |
Reports menu |
161 |
Network/Ports menu |
162 |
Active NIC menu |
162 |
Standard Network or Network <x> menus |
162 |
SMTP Setup menu |
164 |
Network Reports menu |
165 |
Network Card menu |
165 |
TCP/IP menu |
166 |
IPv6 menu |
167 |
Wireless menu |
168 |
AppleTalk menu |
168 |
NetWare menu |
169 |
LexLink menu |
169 |
Standard USB menu |
170 |
Parallel <x> menu |
171 |
Serial <x> menu |
173 |
Security menu |
176 |
Miscellaneous menu |
176 |
Confidential Print menu |
176 |
Disk Wiping menu |
177 |
Security Audit Log menu |
178 |
Set Date/Time menu |
179 |
Settings menu |
180 |
General Settings menu |
180 |
Copy Settings menu |
186 |
Fax Settings menu |
192 |
E-mail Settings menu |
201 |
FTP Settings menu |
206 |
Flash Drive menu |
209 |
Print Settings |
214 |
Help menu |
225 |
Maintaining the printer |
226 |
Cleaning the exterior of the printer |
226 |
Cleaning the scanner glass |
226 |
Cleaning the ADF separator rollers |
227 |
Adjusting scanner registration |
228 |
Storing supplies |
229 |
Checking the status of supplies |
230 |
Checking the status of supplies from the printer control panel |
230 |
Checking the status of supplies from a network computer |
230 |
Ordering supplies |
231 |
Ordering toner cartridges |
231 |
Ordering a photoconductor kit |
231 |
Ordering ADF replacement parts |
231 |
Moving the printer to another location |
231 |
Shipping the printer |
232 |
Administrative support |
233 |
Using the Embedded Web Server |
233 |
Checking the device status |
233 |
Setting up e-mail alerts |
233 |
Viewing reports |
234 |
Restoring the factory default settings |
234 |
Clearing jams |
235 |
Clearing jams |
235 |
Understanding jam messages and locations |
235 |
200 and 201 paper jams |
236 |
202 paper jam |
238 |
231 paper jam |
239 |
233 paper jam |
241 |
234 paper jam |
241 |
235 paper jam |
242 |
240–249 paper jams |
242 |
250 paper jam |
243 |
251 paper jam |
244 |
290–294 paper jams |
245 |
Troubleshooting |
249 |
Solving basic printer problems |
249 |
Printer control panel display is blank or displays only diamonds |
249 |
Indicator light blinks red |
249 |
Check the display for error messages |
249 |
Make sure the fax function is set up properly |
249 |
Understanding printer messages |
249 |
Answering |
249 |
Change <src> to <x> |
250 |
Check tray <x> connection |
250 |
Close front door |
250 |
Close door or insert cartridge |
250 |
Connect <x>bps |
250 |
Disk corrupted |
251 |
Disk Full - Scan Job Canceled |
251 |
Fax failed |
251 |
Fax memory full |
251 |
Fax partition inoperative. Contact system administrator. |
251 |
Fax server 'To Format' not set up. Contact system administrator. |
251 |
Fax Station Name not set up |
251 |
Fax Station Number not set up |
252 |
Insert Tray <x> |
252 |
Install Tray <x> |
252 |
Invalid PIN |
252 |
Load <src> with <x> |
252 |
Load manual feeder with <x> |
253 |
Memory full, cannot print faxes |
253 |
Network/Network <x> |
253 |
No analog phone line connected to modem, fax is disabled. |
253 |
No answer |
253 |
No dial tone |
253 |
Paper Change: Load Tray<x> <paper type> |
253 |
Queued for sending |
253 |
Remove originals from the scanner ADF |
254 |
Remove packaging material, check <x> |
254 |
Remove paper from standard output bin |
254 |
Replace <x> if restarting job. |
254 |
Restore Held Jobs? |
254 |
Scan Document Too Long |
254 |
Scanner ADF Cover Open |
254 |
Securely clearing disk space |
254 |
Serial <x> |
255 |
Set clock |
255 |
SMTP server not set up. Contact system administrator. |
255 |
Some held jobs were not restored |
255 |
System busy, preparing resources for job. |
255 |
System busy, preparing resources for job. Deleting held job(s). |
255 |
Unsupported disk |
255 |
Unsupported USB device, please remove |
255 |
Unsupported USB hub, please remove |
255 |
USB/USB <x> |
255 |
30 Invalid refill, change toner cartridge |
256 |
31 Replace defective cartridge |
256 |
32 Cartridge part number unsupported by device |
256 |
34 Short paper |
256 |
35 Insufficient memory to support Resource Save feature |
256 |
37 Insufficient memory to collate job |
256 |
37 Insufficient memory, some Held Jobs were deleted |
256 |
37 Insufficient memory, some held jobs will not be restored |
257 |
38 Memory full |
257 |
39 Complex page, some data may not have printed |
257 |
50 PPDS font error |
257 |
51 Defective flash detected |
257 |
52 Not enough free space in flash memory for resources |
257 |
53 Unformatted flash detected |
258 |
54 Network <x> software error |
258 |
54 Serial option <x> error |
258 |
54 Standard network software error |
258 |
55 Unsupported option in slot <x> |
258 |
56 Parallel port <x> disabled |
259 |
56 Serial port <x> disabled |
259 |
56 Standard parallel port disabled |
259 |
56 Standard USB port disabled |
259 |
56 USB port <x> disabled |
259 |
57 Configuration change, held jobs were not restored |
260 |
58 Too many trays attached |
260 |
58 Too many flash options installed |
260 |
59 Incompatible tray <x> |
260 |
61 Remove defective disk |
260 |
62 Disk full |
261 |
63 Unformatted disk |
261 |
80 Routine maintenance needed |
261 |
84 Replace PC Kit |
261 |
84 PC Kit life warning |
261 |
88 Cartridge low |
261 |
88.yy Cartridge nearly low |
261 |
88.yy Replace cartridge |
261 |
200–282.yy paper jam |
262 |
290-295.yy scanner jam |
262 |
293 Replace all originals if restarting job. |
262 |
293.02 Flatbed Cover Open |
262 |
294 ADF Jam |
262 |
840.01 Scanner Disabled |
263 |
841-846 Scanner Service Error |
263 |
900–999 Service <message> |
263 |
1565 Emulation error, load emulation option |
263 |
Solving printing problems |
263 |
Multiple-language PDFs do not print |
263 |
Error message about reading USB drive appears |
264 |
Jobs do not print |
264 |
Confidential and other held jobs do not print |
265 |
Job takes longer than expected to print |
265 |
Job prints from the wrong tray or on the wrong paper |
266 |
Incorrect characters print |
266 |
Tray linking does not work |
266 |
Large jobs do not collate |
266 |
Unexpected page breaks occur |
267 |
Solving copy problems |
267 |
Copier does not respond |
267 |
Scanner unit does not close |
267 |
Poor copy quality |
268 |
Partial document or photo copies |
269 |
Solving scanner problems |
270 |
Checking an unresponsive scanner |
270 |
Scan was not successful |
270 |
Scanning takes too long or freezes the computer |
270 |
Poor scanned image quality |
270 |
Partial document or photo scans |
271 |
Cannot scan from a computer |
271 |
Solving fax problems |
272 |
Caller ID is not shown |
272 |
Cannot send or receive a fax |
272 |
Can send but not receive faxes |
274 |
Can receive but not send faxes |
274 |
Received fax has poor print quality |
275 |
Solving option problems |
275 |
Option does not operate correctly or quits after it is installed |
275 |
Drawers |
276 |
Flash memory card |
276 |
Hard disk with adapter |
276 |
Internal Solutions Port |
277 |
Memory card |
277 |
Solving paper feed problems |
277 |
Paper frequently jams |
277 |
Paper trays |
278 |
Paper jam message remains after jam is cleared |
278 |
Page that jammed does not reprint after you clear the jam |
278 |
Solving print quality problems |
279 |
Isolating print quality problems |
279 |
Blank pages |
279 |
Characters have jagged or uneven edges |
280 |
Clipped images |
280 |
Ghost images |
280 |
Gray background |
281 |
Incorrect margins |
281 |
Paper curl |
282 |
Print irregularities |
282 |
Skewed print |
283 |
Solid black or white streaks |
283 |
Print is too light |
284 |
Print is too dark |
285 |
Streaked vertical lines |
286 |
Toner fog or background shading appears on the page |
287 |
Toner rubs off |
287 |
Toner specks |
288 |
Transparency print quality is poor |
288 |
Embedded Web Server does not open |
288 |
Check the network connections |
288 |
Check the network settings |
289 |
Contacting Customer Support |
289 |
Notices |
290 |
Product information |
290 |
Edition notice |
290 |
UNITED STATES GOVERNMENT RIGHTS |
290 |
Federal Communications Commission (FCC) compliance information statement |
290 |
Noise emission levels |
291 |
Temperature information |
291 |
Mercury notice |
291 |
Static sensitivity notice |
291 |
Laser notice |
292 |
Laser advisory label |
292 |
Power consumption |
292 |
Product power consumption |
292 |
Power Saver |
293 |
Off mode |
293 |
Total energy usage |
293 |
European Community (EC) directives conformity |
293 |
Regulatory notices for telecommunication terminal equipment |
294 |
Notice to users of the US telephone network: FCC requirements |
294 |
Notice to users of the Canadian telephone network |
295 |
Notice to users of the New Zealand telephone network |
296 |
Notice to Users in the European Union |
297 |
Regulatory notices for wireless products |
297 |
Exposure to radio frequency radiation |
297 |
Notice to users in Brazil |
297 |
Industry Canada (Canada) |
297 |
Taiwan NCC RF notice statement |
298 |
Notice to users in the European Union |
298 |