Ricoh CL3500N Quick Installation Guide - Page 469

Monitoring and Configuring the Printer Message SMTPC: refused connect by smtp server. SMTPC: no smtp server. connection close. SMTPC: failed to connect smtp server. SMTPC: username or password wasn't correct.[response code] (information) Snmp over ip is ready. Snmp over IP over 1394 is ready. Snmp over ipx is ready. SNMPD: account is unavailable: Same account name be used. Problem and solutions Connection to the SMTP server is denied. This could be because: • A server other than the SMTP server has been specified. • The specified SMTP server port number is incorrect. Connection to the SMTP server failed due to no response from SMTP. This could be because: • A server other than the SMTP server has been specified. • The specified SMTP server port number is incorrect. Connection to the SMTP server failed. This could be because: • No connection to the network has been es- tablished. • The network configuration is incorrect, so there is no response from the SMTP server. • The specified SMTP server name is incorrect. • An incorrect SMTP server is specified. • The specified SMTP server IP address could not be found in the DNS server. • A server other than the SMTP server has been specified. • The specified SMTP server port number is incorrect. Connection to the SMTP server failed. This could be because: • The specified SMTP user name is incor- rect. • The specified SMTP password is incorrect. Check the SMTP user name and password. Communication over TCP/IP with snmp is available. Communication over IP over 1394 with snmp is available. Communication over IPX with snmp is available. User account is disabled. This could be because it use the same account name as the administrator account. 229