Samsung ML-1650 User Manual (user Manual) (ver.1.00) (English) - Page 92
Troubleshooting Checklist - printer driver mac
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Troubleshooting Checklist If the printer is not working properly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. Check Make sure that the Data light on the control panel is on. Solution • If no lights are on, check the power cord connection. Check the power switch. Check the power source by plugging into another outlet. • If other lights are on, go to "Troubleshooting Error Messages" on page 7.22. Press the Demo button to print a demo page to verify that the printer is feeding paper correctly. See page 7.6. • If a demo page does not print, check the paper supply in the paper tray. • If the paper jams in the printer, go to " Clearing Paper Jams" on page 7.7. • If the Error indicator light is illuminated on the control panel, go to "Troubleshooting Error Messages" on page 7.22. Check the demo page to see if it If there is a print quality problem, go to "Solving is printed correctly. Print Quality Problems" on page 7.16. Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly. • If the page does not print, check the cable connection between the printer and computer. • Check the print queue or print spooler (print monitor in Mac) to see if the printer has been paused. • Check the software application to make sure you are using the proper printer driver and communication port. If the page is interrupted during printing, go to "Solving General Printing Problems" on page 7.2. If completing the checklist did not diagnose the problem with the printer, check the following troubleshooting sections. • "Solving General Printing Problems" on page 7.2. • "Troubleshooting Error Messages" on page 7.22. • "Common Windows Problems" on page 7.25. • "Common Macintosh Problems" on page 7.26. • "Troubleshooting PS Errors" on page 7.27. PROBLEM SOLVING 7.1