Samsung NX10 User Manual (user Manual) (ver.1.3) (English) - Page 116

Situation, Suggested remedies

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116 Before contacting a service center Situation Suggested remedies The date and time are incorrect The display or buttons do not work Set the date and time in the Setting2 ( 2 ) menu. Remove the battery, and then insert it again. The memory card has an error The memory card has not been reset. Format the card. (p. 105) Cannot play back files If you change the name of a file, your camera may not may be able to play the file (the name of the file should meet the DCF standard). If you encounter this situation, play back files on your computer. • If the subject is out of focus, the photo may be blurry. Make a change to the shooting condition. The photo is blurry • If the camera is shaken while shooting, the photo may be blurry. Use a tripod to avoid camera shake. • Make sure that the lens is clean. If not, clean the lens. (p. 111) The colors in the photo do not An incorrect white balance can create unrealistic color. Select the proper white balance match the actual scene option to suit the light source. (p. 68) Your photo is overexposed. • Adjust the exposure value. (p. 66) The photo is too bright • Adjust the aperture value or the shutter speed. (p. 41) • Turn off the flash. (p. 55) • Adjust the ISO speed. (p. 59) Your photo is underexposed. • Adjust the exposure value. The photo is too dark • Adjust the aperture value or the shutter speed. • Turn on the flash. • Adjust the ISO speed. The photo is distorted The wide-angle lens may distort the image. This is a normal feature of the wide-angle lens.

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116
Before contacting a service center
Situation
Suggested remedies
The date and time are
incorrect
Set the date and time in the
Setting2
(
2
) menu.
The display or buttons do
not work
Remove the battery, and then insert it again.
The memory card has an error
The memory card has not been reset. Format the card. (p. 105)
Cannot play back files
If you change the name of a file, your camera may not may be able to play the file (the
name of the file should meet the DCF standard). If you encounter this situation, play back
files on your computer.
The photo is blurry
If the subject is out of focus, the photo may be blurry. Make a change to the shooting
condition.
If the camera is shaken while shooting, the photo may be blurry. Use a tripod to avoid
camera shake.
Make sure that the lens is clean. If not, clean the lens. (p. 111)
•
•
•
The colors in the photo do not
match the actual scene
An incorrect white balance can create unrealistic color. Select the proper white balance
option to suit the light source. (p. 68)
The photo is too bright
Your photo is overexposed.
Adjust the exposure value. (p. 66)
Adjust the aperture value or the shutter speed. (p. 41)
Turn off the flash. (p. 55)
Adjust the ISO speed. (p. 59)
•
•
•
•
The photo is too dark
Your photo is underexposed.
Adjust the exposure value.
Adjust the aperture value or the shutter speed.
Turn on the flash.
Adjust the ISO speed.
•
•
•
•
The photo is distorted
The wide-angle lens may distort the image. This is a normal feature of the wide-angle lens.