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Samsung SCX 5530FN User Manual (ENGLISH) - Page 74

Troubleshooting, Clearing document jams

UPC - 635753618044

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14 Troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems Clearing document jams When an original jams while passing through the ADF, Document Jam appears on the display. Caution To avoid tearing the document, pull out the jammed document gently and slowly. 1 Remove any remaining pages from the ADF. 2 Open the ADF cover. 3 Pull the jammed paper gently out of the ADF. Note If you do not see the paper in this area, refer to Roller misfeed. See page 14.2. 4 Close the ADF cover. Then load the removed pages, if any, back into the ADF. 1 1 ADF cover Note To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals. 14.1

Section	Page
Contents	4
Introduction	12
Special features	12
Printer overview	13
Front view	13
Rear view	13
Control panel overview (SCX-5530FN)	14
Control panel overview (SCX-5330N)	15
Understanding the Status LED	16
Finding more information	16
Selecting a location	17
System setup	18
Menu overview	18
Changing the display language	19
Setting the date and time	19
Changing the clock mode	19
Changing the default mode (SCX-5530FN only)	19
Setting sounds (SCX-5530FN only)	20
Speaker, ringer, key sound, and alarm sound	20
Speaker volume	20
Entering characters using the number keypad	20
Entering alphanumeric characters	20
Keypad letters and numbers	20
Correcting numbers or names	21
Inserting a pause	21
Using the save modes	21
Toner Save mode	21
Power Save mode	21
Scan Power Save mode	21
Setting print job timeout	21
Software overview	22
Supplied software	22
Printer driver features	23
System requirements	23
Network setup	25
Introduction	25
Via network administration programs	25
Via the control panel	25
Supported operating systems	25
Configuring TCP/IP	25
Static addressing	26
Dynamic addressing (BOOTP/DHCP)	26
Configuring EtherTalk	26
Configuring IPX frame types	26
Setting Ethernet speed	27
Restoring the network configuration	27
Printing a network configuration page	27
Using SetIP program	27
Loading originals and print media	28
Loading originals	28
On the scanner glass	28
In the ADF	28
Selecting print media	29
Supported print media types and sizes	30
Media sizes supported in each mode	31
Guidelines for selecting and storing print media	31
Loading paper	32
In the tray 1	32
In the multi-purpose tray	34
Setting the paper size and type	35
Selecting an output location	35
Printing to the output tray	35
Printing to the rear cover	36
Copying	37
Selecting the paper tray	37
Copying	37
Changing the settings for each copy	37
Darkness	37
Original Type	37
Reduced or enlarged copy	38
Changing the default copy settings	38
Using special copy features	38
Collation	38
2-up or 4-up copying	38
ID card copying	39
Poster copying	39
Clone copying	40
Erasing background images	40
Copying on both sides of paper (SCX-5530FN only)	40
Setting copy timeout	40
Basic printing	41
Printing a document	41
Canceling a print job	41
Scanning	42
Scanning basics	42
Scanning to an application using a local connection	42
Scanning using a network connection	43
Preparing for network scanning	43
Scanning to a network client	44
Scanning to Email	45
Scanning to an FTP server	45
Scanning to an SMB server	46
Changing the settings for each scan job	46
Changing the default scan settings	46
Setting up Address Book	46
Registering speed email numbers	46
Configuring group email numbers	47
Retrieving global email addresses from the LDAP server	47
Using Address Book entries	47
Searching Address Book for an entry	48
Printing Address Book	48
Faxing (SCX-5530FN only)	49
Setting the fax header	49
Adjusting the document settings	49
Resolution	49
Darkness	50
Sending a fax automatically	50
Sending a fax manually	50
Confirming a transmission	51
Automatic redialing	51
Redialing the last number	51
Selecting the paper tray	51
Changing receiving modes	51
Receiving automatically in Fax mode	52
Receiving manually in Tel mode	52
Receiving manually using an extension telephone	52
Receiving automatically in Ans/Fax mode	52
Receiving faxes using DRPD mode	52
Receiving in secure receiving mode	53
Activating secure receiving mode	53
Printing received faxes	53
Deactivating secure receiving mode	53
Receiving faxes in memory	53
Printing received faxes on both sides of paper	54
Sending a fax to multiple destinations	54
Sending a delayed fax	55
Adding pages to a delayed fax	55
Canceling a delayed fax	55
Sending a priority fax	55
Forwarding faxes	56
Forwarding sent faxes to another fax machine	56
Forwarding sent faxes to email address	56
Forwarding received faxes to another fax machine	56
Forwarding received faxes to email address	56
Fax setup (SCX-5530FN only)	57
Changing the fax setup options	57
Sending options	57
Receiving options	57
Changing the default document settings	58
Printing sent fax report automatically	58
Setting up Phone Book	58
Speed buttons	58
Speed dial numbers	59
Group dial numbers	59
Searching Phone Book for an entry	60
Deleting a Phone Book entry	60
Printing Phone Book	60
Using USB flash memory (SCX-5530FN only)	61
About USB memory	61
Plugging in a USB memory device	61
Scanning to a USB memory device	61
Scanning	61
Customizing Scan to USB	62
Printing from a USB memory device	62
Printing on both sides of paper	63
Backing up data	63
Backing up data	63
Restoring data	63
Managing USB memory	63
Deleting an image file	63
Formatting a USB memory device	64
Viewing the USB memory status	64
Ordering supplies and accessories	65
Toner cartridges	65
Accessories	65
How to purchase	65
Maintenance	66
Printing reports	66
Printing a report	66
Other available reports (SCX-5530FN only)	66
Clearing memory	67
Cleaning your machine	67
Cleaning the outside	67
Cleaning the inside	67
Cleaning the scan unit	68
Maintaining the toner cartridge	68
Redistributing toner	69
Replacing the toner cartridge	70
Cleaning the drum	70
Sending new toner notification (SCX-5530FN only)	71
Printing continuously when the Toner Empty message appears	71
Clearing the Toner Empty Replace Toner message	71
Maintenance Parts	71
Checking replaceables	72
Replacing the ADF rubber pad	72
Managing your machine from the website	73
Checking the machine’s serial number	73
Troubleshooting	74
Clearing document jams	74
Roller misfeed	75
Clearing paper jams	75
In the tray 1	75
In the optional tray 2	76
In the multi-purpose tray	76
In the fuser area or around the toner cartridge	76
In the paper exit area	77
In the duplex unit area (SCX-5530FN only)	78
Tips for avoiding paper jams	79
Understanding display messages	80
Toner cartridge-related messages	83
Solving other problems	84
Paper feeding problems	84
Printing problems	84
Copying problems	88
Scanning problems	89
Network Scan problems	90
Fax problems (SCX-5530FN only)	90
Common Windows problems	91
Common PostScript problems (SCX-5530FN only)	91
Common Linux problems	92
Common Macintosh problems (SCX-5530FN only)	93
Installing accessories	94
Precautions when installing accessories	94
Installing a memory DIMM	94
Activating the added memory in the PS printer properties (SCX-5530FN only)	95
Specifications	96
General specifications	96
Printer specifications	96
Scanner and copier specifications	97
Facsimile specifications (SCX-5530FN only)	97
Index	98
Software section	100
Software section Contents	101
Installing Printer Software in Windows	104
Installing Printer Software	104
Installing Software for Local Printing	104
Installing Software for Network Printing	107
Reinstalling Printer Software	110
Removing Printer Software	111
Basic Printing	112
Printing a Document	112
Printing to a file (PRN)	112
Printer Settings	113
Layout Tab	113
Paper Tab	114
Graphics Tab	115
Extras Tab	116
About Tab	116
Printer Tab	116
Using a Favorite Setting	117
Using Help	117
Advanced Printing	118
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	118
Printing Posters	119
Printing Booklets	119
Printing on Both Sides of Paper	120
Printing a Reduced or Enlarged Document	120
Fitting Your Document to a Selected Paper Size	120
Using Watermarks	121
Using an Existing Watermark	121
Creating a Watermark	121
Editing a Watermark	121
Deleting a Watermark	121
Using Overlays	122
What is an Overlay?	122
Creating a New Page Overlay	122
Using a Page Overlay	122
Deleting a Page Overlay	122
Using Windows PostScript Driver	123
Printer Settings	123
Advanced	123
Using Help	123
Using Direct Print Utility	124
Overview Direct Print Utility	124
Printing	124
From the Direct Print Utility window	124
Using the shortcut icon	124
Using the right-click menu	124
Sharing the Printer Locally	125
Setting Up a Host Computer	125
Setting Up a Client Computer	125
Using Smart Panel	126
Understanding Smart Panel	126
Opening the Troubleshooting Guide	127
Using Printer Settings Utility	127
Using Onscreen Help File	127
Changing the Smart Panel Program Settings	127
Scanning	128
Scanning Using Samsung SmarThru	128
Uninstalling Samsung SmarThru	128
Using Samsung SmarThru	129
Using Onscreen Help File	130
Scanning Process with TWAIN- enabled Software	130
Scanning Using the WIA Driver	130
Using Your Printer in Linux	131
Getting Started	131
Installing the Unified Linux Driver	131
Installing the Unified Linux Driver	131
Uninstalling the Unified Linux Driver	132
Using the Unified Driver Configurator	133
Opening the Unified Driver Configurator	133
Printers Configuration	133
Scanners Configuration (for MFP device only)	134
Ports Configuration	134
Configuring Printer Properties	135
Printing a Document	135
Printing from Applications	135
Printing Files	136
Scanning a Document (for MFP device only)	136
Using the Image Manager	137
Using Your Printer with a Macintosh (SCX-5530FN only)	139
Installing Software for Macintosh	139
Setting Up the Printer	140
For a Network-connected Macintosh	140
For a USB-connected Macintosh	140
Printing	141
Printing a Document	141
Changing Printer Settings	141
Printing Multiple Pages on One Sheet of Paper	142
Duplex Printing	143
Scanning	143