Sony D-VM1 Operating Instructions (primary manual) - Page 70
Additional Information, Troubleshooting, Power, Picture, Sound
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Additional Information Troubleshooting If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Power The power will not turn on. , If you are using the player with the rechargeable battery, you cannot turn on the player using the remote. Press NX on the monitor unit or player. , Check that the rechargeable battery or power cord is connected securely. , The rechargeable battery is not charged. , Check that the rechargeable battery is connected correctly (page 18). The power is turned off. , The Auto Power Off function is activated (page 22). Picture There is no picture, or the picture is black and white. , The disc is not placed correctly. , The connecting cords are not connected securely. (Reconnect the AV output adaptor or monitor unit after turning off the power.) , The connecting cords are damaged. , The player is not connected to the correct TV input jack (page 53). , The video input on the TV is not set so that you can view pictures on the player. , (Hong Kong, China and tourist models only) Depending on the TV, the picture on the screen is shown in black and white when you play a disc recorded in the NTSC color system. 70 Picture noise appears. , The disc is dirty or flawed. , If the picture output from your player goes through your VCR to get to your TV, the copyprotection signal applied to some DVD programs could affect picture quality. If you still experience problems even when you connect your player directly to your TV, please try connecting your player to your TV's S video input (page 53). , If the color system of your player does not match with that of your TV, change the color system of the player. For details, see page 62. (You cannot change the color system of the DVD disc itself.) Even though you set the aspect ratio in "TV TYPE" in "CUSTOM SETUP," the picture does not fill the screen. , The aspect ratio of the disc is fixed on the DVD. The aspect ratio of the picture appears incorrectly on the monitor unit. , The AV output adaptor is connected when "TV TYPE" is set to "16:9." Sound There is no sound. , The connecting cord is not connected securely. , The connecting cord is damaged. , The player is connected to the wrong input jack on the amplifier (receiver) (page 54, 56, 58). , The amplifier (receiver) input is not selected so that you can listen to the player. , The player is in pause mode or in Slow-motion Play mode. , The player is in fast forward or fast reverse mode. , No sound is heard during strobe playback or angle viewer. , DTS or MPEG audio track is selected (page 61). , A Virtual Surround mode is selected when the MPEG audio component is connected using the optical digital cord (page 62).