Sony PEG-S320 Operating Instructions (primary manual) - Page 213
I tried to perform a local HotSync operation, but it did not, complete successfully.
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Troubleshooting - Frequently Asked Questions I tried to perform a local HotSync operation, but it did not complete successfully. Try each of these in turn: , Check if the HotSync Manager is running. If HotSync Manager is running, exit, and then restart it. , Make sure that Local Serial is not selected in the HotSync Manager menu or the Palm Desktop for CLIE software menu. , Check that the USB cable is properly connected to the USB connector of your computer. , Read the HotSync Log for the user account for which you are performing a HotSync operation. , Make sure your CLIE handheld is securely connected to the USB cable. , Make sure the gold-plated connectors on the USB cable and your CLIE handheld are clean. Use a pencil eraser to clean them. I cannot perform a HotSync operation via modem. Check the following on your computer: , Make sure your computer is turned on and that it does not shut down automatically as part of an energy-saving feature. , Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line. , Make sure Modem is selected in the HotSync Manager menu. , Make sure the modem you are using with your CLIE handheld has an on-off switch. Your CLIE handheld cannot "wake up" a modem that has an auto-off feature. Continued on next page Chapter6 Additional information 213