Sony PEG-S320 Operating Instructions (primary manual) - Page 214

I cannot perform an IR HotSync operation., Check the following on your CLIE handheld

Page 214 highlights

Troubleshooting - Frequently Asked Questions , Make sure the modem is connected properly to a serial port on your computer and it is connected to an incoming phone line. , Confirm that the Setup String in the Setup dialog box configures your modem correctly. You may need to select a different Modem Type or enter a custom Setup String. , Confirm that the Speed setting in the Setup dialog box works for your modem. If you have problems using the "As Fast As Possible" option or a specific speed, try using a slower speed. , Make sure your modem resets before you try again. (Turn off your modem, wait a minute, then turn it on.) , Confirm that the telephone cable is securely attached to your modem. , Make sure the dialing instruction dials the correct phone number. , If you need to dial an outside line prefix, make sure you selected the Dial Prefix option on your CLIE handheld and have entered the correct code. Check the following on your CLIE handheld: , If the telephone line you are using has Call Waiting, make sure you selected the Disable call waiting option under "Modem Sync Phone Setup" on your CLIE handheld and entered the correct code. , Make sure the telephone line you are using is not noisy. This can interrupt communications. , Check the batteries in your modem and replace them if necessary. I cannot perform an IR HotSync operation. , Make sure that the HotSync Manager is running and the Serial Port for local operations is set to the simulated port for infrared communication. Continued on next page Chapter6 Additional information 214

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214
Chapter6
Additional information
,
Make sure the modem is connected properly to a serial port on your
computer and it is connected to an incoming phone line.
,
Confirm that the Setup String in the Setup dialog box configures
your modem correctly. You may need to select a different Modem
Type or enter a custom Setup String.
,
Confirm that the Speed setting in the Setup dialog box works for
your modem. If you have problems using the
As Fast As Possible
option or a specific speed, try using a slower speed.
,
Make sure your modem resets before you try again. (Turn off your
modem, wait a minute, then turn it on.)
,
Confirm that the telephone cable is securely attached to your
modem.
,
Make sure the dialing instruction dials the correct phone number.
,
If you need to dial an outside line prefix, make sure you selected the
Dial Prefix option on your CLIE handheld and have entered the
correct code.
Check the following on your CLIE handheld:
,
If the telephone line you are using has Call Waiting, make sure you
selected the Disable call waiting option under
Modem Sync Phone
Setup
on your CLIE handheld and entered the correct code.
,
Make sure the telephone line you are using is not noisy. This can
interrupt communications.
,
Check the batteries in your modem and replace them if necessary.
I cannot perform an IR HotSync operation.
,
Make sure that the HotSync Manager is running and the Serial Port
for local operations is set to the simulated port for infrared
communication.
Troubleshooting
Frequently Asked Questions
Continued on next page