TEAC NP-H750 NP-H750 Owner's Manual - Page 57

Troubleshooting, General, Audio Files, iPod/iPhone/iPad, USB connections with a computer

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Troubleshooting (1) ENGLISH If you experience a problem with this unit, please check the following items before requesting service. If it still does not operate correctly, contact the retailer where you purchased the unit or TEAC customer support (See the back cover for contact information). General No power. e Check that the power cord is completely plugged into the power outlet. No sound output e Press the SOURCE button to select proper source. e Adjust the volume. Remote control unit does not work. e If the batteries are exhausted, change the batteries. e Use remote control unit within the range (5 m/16 ft.) and point at the front panel. e Clear obstacles between the remote control unit and the main unit. e If a fluorescent light is near the unit, turn the light off. The sound is noisy. e The unit is too close to a TV set or similar appliances. Install the unit apart from them, or turn them off. Audio Files There is no sound even if the play/pause button (y/J) is pressed. e Check the file format (page 8). "Artist:[ ]", "Title:[ ]", and "Album:[ ]" appears on the display. e There is no ID3 tag information for the music file. Edit the title, artist, and album information of the song on a PC using editing application software for MP3, WMA or other file formats. Some unknown characters are displayed on the display panel. e This unit cannot display symbols and full-size or double-byte characters (such as Japanese, Chinese, etc.) correctly. File names for MP3, WMA or other file formats should consist of alphanumeric characters. iPod/iPhone/iPad ppThe following explanations refer to an iPod, but they also apply to use with an iPhone or iPad. Will not play. e Remove the iPod from the USB port, wait a few seconds, and insert it again. e Software update may solve the problem. Visit the Apple website and download the latest iPod software. http://www.apple.com/downloads/ Cannot operate the iPod/iPhone/iPad. e Make sure the HOLD switch of the iPod is not set to HOLD. e You cannot adjust the unit volume using an iPod/ iPhone/iPad. USB connections with a computer The computer does not recognize this unit. e USB connection is only possible with computers running the following operating systems. Windows XP (32-bit) Windows Vista (32/64-bit) Windows 7 (32/64-bit) Mac OS X 10.6 (Snow Leopard) (Mac OS X 10.6.4 or later) Mac OS X 10.7 (Lion) Mac OS X 10.8 (Mountain Lion) (As of October, 2012) Operation with other operating systems is not guaranteed. e You must install the dedicated driver on the computer. If you connect this unit with a computer before installing the driver, it will not work properly (page 20). 57

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57
57
ENGLISH
If you experience a problem with this unit, please check
the following items before requesting service. If it still does
not operate correctly, contact the retailer where you pur-
chased the unit or TEAC customer support (See the back
cover for contact information).
General
No power.
e
Check that the power cord is completely plugged into
the power outlet.
No sound output
e
Press the SOURCE button to select proper source.
e
Adjust the volume.
Remote control unit does not work.
e
If the batteries are exhausted, change the batteries.
e
Use remote control unit within the range (5 m/16 ft.)
and point at the front panel.
e
Clear obstacles between the remote control unit and
the main unit.
e
If a fluorescent light is near the unit, turn the light off.
The sound is noisy.
e
The unit is too close to a TV set or similar appliances.
Install the unit apart from them, or turn them off.
Audio Files
There is no sound even if the play/pause button
(
y
/
J
) is pressed.
e
Check the file format (page 8).
“Artist:[
]”, “Title:[
]”, and “Album:[
]” appears on
the display.
e
There is no ID3 tag information for the music file.
Edit the title, artist, and album information of the song
on a PC using editing application software for MP3,
WMA or other file formats.
Troubleshooting (1)
Some unknown characters are displayed on the dis-
play panel.
e
This unit cannot display symbols and full-size or
double-byte characters (such as Japanese, Chinese,
etc.) correctly. File names for MP3, WMA or other file
formats should consist of alphanumeric characters.
iPod/iPhone/iPad
p
The following explanations refer to an iPod, but they
also apply to use with an iPhone or iPad.
Will not play.
e
Remove the iPod from the USB port, wait a few
seconds, and insert it again.
e
Software update may solve the problem. Visit the
Apple website and download the latest iPod software.
Cannot operate the iPod/iPhone/iPad.
e
Make sure the HOLD switch of the iPod is not set to
HOLD.
e
You cannot adjust the unit volume using an iPod/
iPhone/iPad.
USB connections with a computer
The computer does not recognize this unit.
e
USB connection is only possible with computers running
the following operating systems.
Windows XP (32-bit)
Windows Vista (32/64-bit)
Windows 7 (32/64-bit)
Mac OS X 10.6 (Snow Leopard)
(Mac OS X 10.6.4 or later)
Mac OS X 10.7 (Lion)
Mac OS X 10.8 (Mountain Lion)
(As of October, 2012)
Operation with other operating systems is not
guaranteed.
e
You must install the dedicated driver on the computer.
If you connect this unit with a computer before install-
ing the driver, it will not work properly (page 20).