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Toshiba W105-L251 User Guide - Page 127

The Windows® operating system is not working, Internet problems

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If Something Goes Wrong The Windows® operating system is not working 127 The Windows® operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the initial startup appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screens do not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later. My browser cannot find the URL address I typed in. Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site. My browser cannot find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later.

Section	Page
libretto® W100 Series User’s Guide	1
Contents	28
Introduction	33
This guide	35
Safety icons	36
Other icons used	36
Your computer’s features and specifications	37
Other documentation	37
Service options	37
Selecting a place to work	38
Keeping yourself comfortable	38
Precautions	39
Important information on your computer’s cooling fan	41
Computing tips	42
Backing up your work	43
Restoring your work	43
Toshiba’s online resources	44
Chapter 1: Getting Started	45
Features and components	45
Front	46
Right side	46
Left side	46
Front open	47
Screen modes	48
Setting up your computer	49
Connecting to a power source	50
Charging the battery	52
Changing the battery	53
Removing the battery from the computer	53
Inserting a charged battery	55
Taking care of your battery	56
Safety precautions	56
Maintaining your battery	57
Disposing of used batteries	58
Using the computer for the first time	59
Opening the computer	59
Turning on the power	60
Setting up your software	60
Registering your computer with Toshiba	61
Navigation and features	61
Management using the application buttons	62
Single Full Screen	62
Full Dual Screen	63
Turning off the computer	64
Options for turning off the computer	64
Using the Shut down command	66
Closing the computer	66
Caring for and cleaning your computer	67
Cleaning the computer	67
Chapter 2: The Toshiba Space	68
Using the Toshiba Bulletin Board	68
Navigation	69
Bulletin board objects	69
Bulletin board dropdowns	72
Tools	73
Using Toshiba ReelTime	76
Preview	76
Using File Browser	76
Applications	76
Documents	77
Music	78
Pictures	78
Videos	78
Chapter 3: libretto® Premium Utilities	79
Using the libretto® keyboard	79
libretto® keyboard settings	80
Using the libretto® Touch Pad	81
Zoom	81
TOSHIBA Cards	82
Window Switcher	82
Volume controls	83
Easy Menu Utility	84
Auto Rotation	85
Locking Auto Rotation	86
Unlocking Auto Rotation	86
Chapter 4: Exploring Your Computer’s Features	87
Using external speakers or headphones	87
Using the Web Camera	88
USB devices	89
Using a Micro SD™ Card	89
Inserting a Micro SD™ Card	90
Using Sleep or Hibernate while using the Micro SD™ Card	90
Removing a Micro SD™ Card	91
Chapter 5: Recovery	92
Recovering the Internal Storage Drive	92
Recovering to out-of-box state (recommended recovery method)	94
Recovering to a custom size partition	96
Recovering without changing the internal storage drive partitions	99
Creating recovery DVDs/media	101
Restoring from recovery DVDs/media	104
Erasing the Internal Storage Drive	106
Checking the internal storage drive operating status	107
Installing drivers and applications	108
Chapter 6: Utilities	109
TOSHIBA Assist	110
Connect	111
Protect & Fix	112
Optimize	113
TOSHIBA Application Installer	114
Setting passwords	115
Using an instant password	115
Using a user password	115
Deleting a user password	115
TOSHIBA Face Recognition Utility	116
TOSHIBA PC Diagnostic Tool Utility	117
TOSHIBA Hardware Setup	118
TOSHIBA Zooming Utility	120
TOSHIBA Button Support	121
TOSHIBA Sync Utility	121
TOSHIBA eco Utility™	122
TOSHIBA Service Station	123
TOSHIBA PC Health Monitor	123
Chapter 7: If Something Goes Wrong	125
Problems when you turn on the computer	125
The Windows® operating system is not working	127
Internet problems	127
The Windows® operating system can help you	128
Fixing a problem with Device Manager	128
Checking device properties	128
Power and the batteries	129
Display problems	130
Disk or storage drive problems	131
Error-checking	131
Sound system problems	132
Wireless networking problems	132
Develop good computing habits	134
Data and system configuration backup in the Windows® operating system	135
If you need further assistance	138
Before you contact Toshiba	138
Contacting Toshiba	139
Other Toshiba Internet Web sites	140
Toshiba’s worldwide offices	140
Appendix A: TOSHIBA Cards	142
TOSHIBA Cards	142
TOSHIBA Card functions	143
Lock (Instant security)	143
Power plan	144
Brightness	145
Disabling or enabling wireless devices	146
Sleep mode	147
Hibernation mode	148
Appendix B: Power Cord/Cable Connectors	149
Glossary	150