ZyXEL PLA-407 User Guide - Page 82

ENCRYPT Button Problems

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Chapter 9 LEDs and Troubleshooting 3 Your Powerline adapters may be placed close to electrical devices such as electrical insect-killers which produce radio waves. These may interfere with the Powerline signals. Move the adapters further away from such electrical devices. 4 Your wiring may be old and/or low quality or with a long wiring path. 9.5 ENCRYPT Button Problems This section applies only to PLA-407s with the ENCRYPT button. The HomePlug light is already on, but I haven't pressed the ENCRYPT button yet. Your device has already connected to another Powerline device. Press the ENCRYPT button for more than 10 seconds to release the connection. The POWER light does not blink when I press the ENCRYPT button. • Check the device is on. • Press the ENCRYPT button again, making certain you have pressed the button for more than one second and less than three seconds. • The POWER light on some Powerline devices do not blink as part of the ENCRYPT process. Check your Powerline device is a PLA-407. • For PLA-407, you cannot use the ENCRYPT button when it is in Low Power mode. Connect the PLA-407 to a computer/router then try again. The POWER light blinks two times quickly then pauses, before repeating. The ENCRYPT process has failed. Press the ENCRYPT button on both devices for more than 10 seconds, then try to reconnect. The POWER lights on both devices blink when I press the ENCRYPT buttons, but the HomePlug light does not turn on. • Ensure you have pressed the ENCRYPT button on both devices. 82 PLA-407 User's Guide

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Chapter 9 LEDs and Troubleshooting
PLA-407 User’s Guide
82
3
Your Powerline adapters may be placed close to electrical devices such as
electrical insect-killers which produce radio waves. These may interfere with the
Powerline signals. Move the adapters further away from such electrical devices.
4
Your wiring may be old and/or low quality or with a long wiring path.
9.5
ENCRYPT Button Problems
This section applies only to PLA-407s with the
ENCRYPT
button.
The HomePlug light is already on, but I haven’t pressed the ENCRYPT button yet.
Your device has already connected to another Powerline device. Press the
ENCRYPT
button for more than 10 seconds to release the connection.
The POWER light does not blink when I press the
ENCRYPT
button.
•
Check the device is on.
•
Press the
ENCRYPT
button again, making certain you have pressed the button
for more than one second and less than three seconds.
•
The POWER light on some Powerline devices do not blink as part of the
ENCRYPT
process. Check your Powerline device is a PLA-407.
•
For PLA-407, you cannot use the
ENCRYPT
button when it is in Low Power
mode. Connect the PLA-407 to a computer/router then try again.
The POWER light blinks two times quickly then pauses, before repeating.
The ENCRYPT process has failed. Press the
ENCRYPT
button on both devices for
more than 10 seconds, then try to reconnect.
The POWER lights on both devices blink when I press the ENCRYPT buttons, but
the HomePlug light does not turn on.
•
Ensure you have pressed the
ENCRYPT
button on
both
devices.