1996 Ford Windstar Owner's Manual - Page 284

Customer Assistance Roadside Assistance Ford Motor Company has set up a 24-hour, seven-day-a-week hotline with trained operators that put you in touch with the help you need if you experience a problem with your vehicle. This complimentary service is provided to you throughout your warranty period of 3 years or 36,000 miles (3 years or 60,000 km), whichever comes first. To purchase Roadside Assistance coverages beyond this period, through Ford Auto Club, contact your Ford or Lincoln-Mercury dealer (not available in Canada). Roadside Assistance will cover the following: s Mount your spare if you have a flat tire. s Jump-start your battery if it is dead. s Unlock your vehicle if you are locked out. s Bring you fuel if you run out. s Tow your vehicle if you are stranded. Even non-warranty related tows, like accidents or getting stuck in mud or snow, are covered (some exclusions apply, such as impound towing and repossession). How to use Roadside Assistance Your Roadside Assistance identification card can be found in the Owner Guide portfolio in your glove compartment. Complete the card and place it in your wallet for quick reference. To receive roadside assistance in the United States call 1-800-241-FORD (in Canada call 1-800-665-2006). Should you need to arrange for roadside assistance yourself, Ford Motor Company will reimburse the reasonable cost. To obtain information about reimbursement call 1-800-241-FORD (in Canada call 1-800-665-2006). 283