1996 Ford Windstar Owner's Manual - Page 9

Paint damage resulting from fallout is not related to a defect in paint materials or workmanship and therefore is not covered by warranty. Ford, however, believes that continual improvement in customer satisfaction is a high priority. For this reason, Ford has authorized its dealers to repair, at no charge to the owner, the surfaces of new vehicles damaged by environmental fallout within 12 months or 12,000 miles (20,000 km) of purchase, whichever comes first. Customers may be required to bring their vehicle in for inspection by a Ford representative. Polish your vehicle to remove harmful deposits and protect the finish. Cleaning Chrome and Aluminum Parts Wash chrome and aluminum parts with a mild detergent. Do not use steel wool, abrasive cleaners, fuel, or strong detergents. Cleaning Plastic Parts Some of your vehicle's exterior trim parts are plastic. Clean with a tar and road oil remover if necessary. Use a vinyl cleaner for routine cleaning. Do not clean plastic parts with thinners, solvents or petroleum-based cleaners. If you have your vehicle rustproofed, remove oversprayed rustproofing with a tar and road oil remover. If rustproofing is not removed from plastic and rubber parts, it can cause deterioration. 6