1998 Pontiac Grand Am Owner's Manual - Page 347

1998 Pontiac Grand Am Manual

Page 347 highlights

Pontiac dealers have the facilities, trained technicians and up-to-date information promptly address any to if concerns you may have. However, a concernhas not been resolved to your complete satisfaction, take the following steps: For help outsideof the United States andCanada, call as the following numbers appropriate: STEP ONE -- Discuss your concern withmember a of dealership management. Normally, concerns can be quickly resolved at that level. matterhas If the already been reviewed with the sales, service or parts manager, contact the owner the dealership or the of general manager. STEP TWO -- If after contacting a member of Virgin Islands: 1-800-534-0122 dealership management, it appears your concern cannot be resolved by the dealership without further help, e In a l other Caribbean countries: l (809) 763- 1315 contact the Pontiac Customer Assistance Center by In other overseas locations, call Overseas GM calling 1-800-PM-CARES.In Canada, contact Distribution Corporation in Canada at: GM of Canada Customer Communication Centre in (905) 644-4112. Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Mexico: (525) 625-3256 0 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) e In the U.S. Virgin Islands: 1-800-496-9994 In the Dominican Republic: 1-800-751-4135 (English) or 1-800-751-4136 (Spanish) 0 In the Bahamas: 1-800-389-0009 e In Bermuda, Barbados, Antigua and the British 0 8-4

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Pontiac dealers
have
the
facilities,
trained
technicians
and
up-to-date
information
to promptly
address
any
concerns you
may
have.
However,
if
a
concern
has
not
been
resolved
to
your
complete
satisfaction,
take
the
following
steps:
STEP
ONE
--
Discuss
your
concern
with
a
member
of dealership
management.
Normally,
concerns
can
be quickly
resolved
at
that
level.
If
the
matter
has
already
been
reviewed
with
the
sales,
service
or
parts
manager, contact
the
owner
of
the
dealership
or
the
general
manager.
STEP
TWO
--
If
after
contacting
a
member
of
dealership
management,
it
appears
your
concern
cannot
be
resolved
by
the
dealership
without
further
help,
contact
the
Pontiac
Customer
Assistance
Center
by
calling
1-800-PM-CARES.
In
Canada,
contact
GM
of
Canada
Customer
Communication
Centre
in
Oshawa
by
calling
1-800-263-3777
(English)
or
1-800-263-7854
(French).
For
help
outside
of
the
United
States
and
Canada,
call
the
following
numbers
as
appropriate:
0
In
Mexico:
(525)
625-3256
0
In
Puerto
Rico:
1-800-496-9992
(English)
or
1-800-496-9993
(Spanish)
e
In
the
U.S.
Virgin Islands:
1-800-496-9994
In
the
Dominican
Republic:
1-800-751-4135
(English)
or
1-800-751-4136
(Spanish)
0
In
the Bahamas:
1-800-389-0009
e
In
Bermuda,
Barbados,
Antigua
and
the
British
e
In
all
other
Caribbean
countries:
(809)
763-
13
15
Virgin
Islands:
1-800-534-0122
In
other
overseas
locations,
call
GM
Overseas
Distribution
Corporation
in
Canada
at:
(905)
644-41
12.
8-4