1998 Pontiac Grand Am Owner's Manual - Page 348

For prompt assistance, please have the following information available to give the Customer Assistance Representative: Your name, address, homeand business telephone numbers Vehicle Identification Number(This is available ftom the vehicle registration or title, plate at or the of the top left the instrument panel and visible through the windshield.) 0 In Canada, write to: General Motors Canada Limited of Customer Communication Centre,163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Refer to your Warranty Owner Assistance Information and booklet for addresses ofGM Overseas offices. When contacting Pontiac, please remember your that concern will likely be resolved in the dealemhip, using the dealer's facilities, equipment and personnel. is why we That suggest you followStep One h t if you have a concern. Dealership name and location Vehicle delivery date and present mileage Nature of concern 0 We encourage you to call us we can give yourinquiry so prompt attention. However, if you wishwrite Pontiac, to address your inquiry to: Pontiac Customer Assistance Center One Pontiac Plaza Pontiac, MI 48340-2952 Customer Assistance for Text Telephone (TTY) Users To assist customers who deaf, hard of hearing, are or (TTYs), speech-impaired and who use Text Telephones Pontiac hasTTY equipment available at its Customer Assistance Center. Any TI'Y user can communicate with Pontiac by dialing: 1-800-833-PONT. (TTY users in Canada can dial 1-800-263-3830.)