Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb Technical Guide - Page 42

2010-06-15 Battery Isn't Recognized or Won't Charge Unlikely cause: display assembly, speakers, optical drive, hard drive, trackpad Quick Check Symptom Battery isn't recognized or won't charge • AC adapter • No MagSafe LED indicator • No orange charge indication • Battery status LEDs: - single chase - all flash - no LED Quick Check 1. Check battery level and test AC power. 2. Test system with known-good battery. 3. Test customer's battery in known-good system. Deep Dive Check Result Action Code 1. Does the MagSafe LED Yes go green to amber when connected to the system? No 2. When the Battery status Yes button is pressed, did any of the lights come on? No 3. Does battery status indicate Yes a fully charge battery with all LEDs on? No Battery is recognized and charging. Go to step 6 LED is green, Battery may be full or not recognized. Go to step 2 LED was on momentarily then went out. Go to No Power for system (M01) Go to step 3 Go to step 11 Customer battery charged, check health. Go to step 13. Go to step 4 4. Does battery status indicate Yes the battery is not recognized with a single LED on that chases back and forth 5 times? No Go to step 8 and tag battery as a possible P11 candidate. Go to step 5 (P11) MacBook (13-inch, Aluminum, Late 2008) Symptom Charts - Startup and Power Issues 42