Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb Technical Guide - Page 78

Mechanical/Physical Damage Quick Check Symptom Mechanical/Physical Damage • Broken glass • Broken hinge • Stripped screw/head • Stripped screw boss • Dent or scratch to chassis Quick Check 1. Determine damage caused by user/technician environment, accidental damage, or abuse. 2. Inform user/technician the failures are not covered by Apple warranties. Refer to http://www.apple.com/legal/warranty Cosmetic Defects Quick Check Symptom Cosmetic Defects • Cracked LCD • Scorched or melted LCD • LCD impact damage Quick Check 1. Determine damage caused by user/technician environment, accidental damage, or abuse. 2. Inform user/technician the failures are not covered by Apple warranties. Refer to http://www.apple.com/legal/warranty Uncategorized Symptom Quick Check Symptom Uncategorized Symptom Unable to locate appropriate symptom code Quick Check Verify whether existing symptom code applies to the issue reported by the user. If not, document reported symptom and send feedback to smfeedback@apple. com stating that a suitable symptom code could not be found. 2010-06-15 MacBook (13-inch, Aluminum, Late 2008) Symptom Charts - Display 78