Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb Technical Guide - Page 69

Deep Dive: Incorrect/Missing Colors, Displays: Color to Color LCD

Page 69 highlights

Deep Dive: Incorrect/Missing Colors Check Result 1. Verify display is listed in the Yes System Profiler's Graphics/ Displays device tree. No 2. Verify System Preferences Yes Display Profile is valid for display being tested. Color profile should be set to Color LCD, user may have created an No off-color calibration setting. 3. Verify that the glass panel is Yes free of contaminants. No 4. Run Clamshell Service Yes Diagnostic utility and check for LCD panel presence. If not found, reseat and verify LVDS No cable is secure to the logic board. Are colors restored? Action Code This ensures color profile can be matched with LCD. Go to step 2. Go to N09. If display profile is valid and the colors are still incorrect or missing go to step 3. Set System Preferences: Displays: Color to Color LCD and retest. Go to step 4. Clean glass panel using approved method. Retest. Loose cable connection. Issue resolved. Go to step 5. 5. Set desktop pattern in System Yes Preferences to 'Solid Gray Light'. Verify if incorrect/missing color issue affects entire display. No 6. Set up display under test side Yes by side with another known good display showing the same image. Verify if issue No is noticeably worse on the display being tested. 7. Substitute a known-good Yes display assembly to test logic board video output. Is normal No video restored? Test a known-good display, go to step 7. Go to step 6. Test a known-good display, go L02 to step 7 Small variations in color uniformity are normal and do not warrant replacement or repair of the display. Replace display assembly. L02 Replace logic board. M04 2010-06-15 MacBook (13-inch, Aluminum, Late 2008) Symptom Charts - Display 69

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MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Display
69
2010-06-15
Deep Dive: Incorrect/Missing Colors
Check
Result
Action
Code
1.
Verify display is listed in the
System Profiler’s Graphics/
Displays device tree.
Yes
This ensures color profile can
be matched with LCD. Go to
step 2.
No
Go to N09.
2.
Verify System Preferences
Display Profile is valid for
display being tested.
Color
profile should be set to Color
LCD,
user may have created an
off-color calibration setting.
Yes
If display profile is valid and
the colors are still incorrect or
missing go to step 3.
No
Set System Preferences:
Displays: Color to Color LCD
and retest.
3.
Verify that the glass panel is
free of contaminants.
Yes
Go to step 4.
No
Clean glass panel using
approved method. Retest.
4.
Run Clamshell Service
Diagnostic utility and check
for LCD panel presence. If not
found, reseat and verify LVDS
cable is secure to the logic
board.
Are colors restored?
Yes
Loose cable connection.
Issue
resolved.
No
Go to step 5.
5.
Set desktop pattern in System
Preferences to ‘Solid Gray Light’.
Verify if incorrect/missing color
issue affects entire display.
Yes
Test a known-good display, go
to step 7.
No
Go to step 6.
6.
Set up display under test side
by side with another known
good display showing the
same image. Verify if issue
is noticeably worse on the
display being tested.
Yes
Test a known-good display, go
to step 7
L02
No
Small variations in color
uniformity are normal and do
not warrant replacement or
repair of the display.
7.
Substitute a known-good
display assembly to test logic
board video output.
Is normal
video restored?
Yes
Replace display assembly.
L02
No
Replace logic board.
M04