Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb Technical Guide - Page 98

Built-in Trackpad Does Not Track Properly, Symptom, Quick Check, Properly

Page 98 highlights

2. Reset SMC and verify if Yes keyboard/trackpad is now seen in Apple System Profiler. No 3. Disconnect and verify that Yes keyboard flex cable is in good condition (no delamination or torn cable end, no missing or No cracked tracks). 4. Reseat cable and check that Yes flex cable end is fully inserted and aligned with connector on logic board, and that connector lock is closed. Verify No that keyboard now functions properly. 5. Verify that all keys are Yes functional using ASD. No Go to step 3. Replace logic board. M15 Go to step 4. Replace top case. Go to step 5. K11 Issue resolved. Replace top case. Go to step 5. K11 Issue resolved. Replace logic board. M15 Built-in Trackpad Does Not Track Properly Unlikely cause: LCD, hard drive, optical drive Quick Check Symptom Built-in Trackpad Does Not Track Properly • Cursor movement is random, uneven, or jumpy. • Cursor hangs or stalls along path. Quick Check 1. Check for environmental factors such as humidity, hand lotion or jewelry. Check if user is touching the trackpad simultaneously with both hands. 2. Clean the trackpad surface (with the computer off) using a clean, dry, lint free cloth. 3. Make sure all software and firmware updates have been applied. 4. If the issue occurs when system is running from the power adapter, use a grounded power cord with the power adapter. 2010-06-15 MacBook (13-inch, Aluminum, Late 2008) Symptom Charts - Input/Output Devices 98

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MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices
98
2010-06-15
2.
Reset SMC and verify if
keyboard/trackpad is now seen
in Apple System Profiler.
Yes
Go to step 3.
No
Replace logic board.
M15
3.
Disconnect and verify that
keyboard flex cable is in good
condition (no delamination or
torn cable end, no missing or
cracked tracks).
Yes
Go to step 4.
No
Replace top case. Go to step 5.
K11
4.
Reseat cable and check that
flex cable end is fully inserted
and aligned with connector
on logic board, and that
connector lock is closed.
Verify
that keyboard now functions
properly.
Yes
Issue resolved.
No
Replace top case. Go to step 5.
K11
5.
Verify that all keys are
functional using ASD.
Yes
Issue resolved.
No
Replace logic board.
M15
Built-in Trackpad Does Not Track Properly
Unlikely cause: LCD, hard drive, optical drive
Quick Check
Symptom
Quick Check
Built-in Trackpad Does Not Track
Properly
Cursor movement is random,
uneven, or jumpy.
Cursor hangs or stalls along
path.
1.
Check for environmental factors such as humidity,
hand lotion or jewelry.
Check if user is touching
the trackpad simultaneously with both hands.
2.
Clean the trackpad surface (with the computer
off) using a clean, dry, lint free cloth.
3.
Make sure all software and firmware updates have
been applied.
4.
If the issue occurs when system is running from
the power adapter, use a grounded power cord
with the power adapter.