Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb Technical Guide - Page 81

Did Disk Utility mount and, Boot from Restore DVD

Page 81 highlights

2010-06-15 Deep Dive Check 1. Boot from Restore DVD and launch Disk Utility. Is hard drive available for Disk Utility to repair? 2. Did Disk Utility mount and repair hard drive successfully? Reseat hard drive if necessary. Result Yes No Yes No 3. Substitute a known-good Yes bootable hard drive, does computer start up to desktop? No 4. After reseating SATA and Yes logic board connections, does known-good hard drive start No up to desktop? 5. Replace hard drive SATA cable Yes and retest with known-good hard drive. No 6. Did user's hard drive start up Yes successfully? No 7. Partition, erase & install Mac OS Yes on user's hard drive. Did install complete without error and No start up successfully? 8. Replace user's hard drive. Does Yes drive format correctly with a GUID partition map and install No Mac OS without errors? Action Go to step 2. Go to step 3. Code Restart computer, go to step 6. If computer has not been verified with a known-good hard drive, go to step 3; otherwise, go to step 7. Install user drive, go to step 2. Continue to use knowngood bootable hard drive to determine root cause. Go to step 4. Install user drive, go to step 2. Suspect hard drive SATA cable, go to step 5. Install user drive, go to step 2. X03 Replace logic board. M19 Issue resolved. Restore or replace user's hard drive, go to step 7. Issue resolved. Hard drive appears to be defective. Go to step 8. Issue resolved. H01 SATA cable verified or M19 replaced and new hard drive installed, replace logic board. MacBook (13-inch, Aluminum, Late 2008) Symptom Charts - Mass Storage 81

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MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Mass Storage
81
2010-06-15
Deep Dive
Check
Result
Action
Code
1.
Boot from Restore DVD and
launch Disk Utility.
Is hard
drive available for Disk Utility
to repair?
Yes
Go to step 2.
No
Go to step 3.
2.
Did Disk Utility mount and
repair hard drive successfully?
Reseat hard drive if necessary.
Yes
Restart computer, go to step
6.
No
If computer has not been
verified with a known-good
hard drive, go to step 3;
otherwise, go to step 7.
3.
Substitute a known-good
bootable hard drive, does
computer start up to desktop?
Yes
Install user drive, go to step 2.
No
Continue to use known-
good bootable hard drive to
determine root cause. Go to
step 4.
4.
After reseating SATA and
logic board connections, does
known-good hard drive start
up to desktop?
Yes
Install user drive, go to step 2.
No
Suspect hard drive SATA
cable, go to step 5.
5.
Replace hard drive SATA cable
and retest with known-good
hard drive.
Yes
Install user drive, go to step 2.
X03
No
Replace logic board.
M19
6.
Did user’s hard drive start up
successfully?
Yes
Issue resolved.
No
Restore or replace user’s hard
drive, go to step 7.
7.
Partition, erase & install Mac OS
on user’s hard drive.
Did install
complete without error and
start up successfully?
Yes
Issue resolved.
No
Hard drive appears to be
defective.
Go to step 8.
8.
Replace user’s hard drive. Does
drive format correctly with a
GUID partition map and install
Mac OS
without errors?
Yes
Issue resolved.
H01
No
SATA cable verified or
replaced and new hard drive
installed, replace logic board.
M19