Belkin F5D8232-4 User Manual - Page 98

The Assistant software completed, but my web browser

Page 98 highlights

Troubleshooting • The Assistant software completed, but my web browser doesn't work. • I am unable to connect to the Internet. The "modem" icon on my N1 Vision is blinking, and the "internet" icon is solid. 1. If the "modem" icon is blinking, and the "internet" icon is solid, but you are unable to access the Internet, there may be third-party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall. 2. If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. 3. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access. If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support. 94

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94
Troubleshooting
The Assistant software completed, but my web browser
doesn’t work.
I am unable to connect to the Internet. The “modem” icon on
my N1 Vision is blinking, and the “internet” icon is solid.
1.
If the “modem” icon is blinking, and the “internet” icon is
solid, but you are unable to access the Internet, there may be
third-party firewall software installed on the computer attempting
to access the Internet. Examples of third-party firewall software
are ZoneAlarm, BlackICE PC Protection, McAfee Personal
Firewall, and Norton Personal Firewall.
2.
If you do have firewall software installed on your computer,
please make sure that you properly configure it. You can
determine if the firewall software is preventing Internet access by
temporarily turning it off. If, while the firewall is disabled, Internet
access works properly, you will need to change the firewall
settings to function properly when it is turned on.
3.
Please refer to the instructions provided by the publisher of your
firewall software for instructions on configuring the firewall to
allow Internet access.
If you are still unable to access the Internet after disabling any firewall
software, please contact Belkin Technical Support.