Brother International DCP-8085DN Users Manual - English - Page 82

Scanning difficulties, Software difficulties, Printing difficulties continued, Job Cancel

Page 82 highlights

Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The machine does not print on both sides of the paper even though the printer driver setting is Duplex. Check the paper size setting in the printer driver. You need to choose A4, Letter, Legal or Folio. The machine is not printing or has stopped printing and the machine's status LED is yellow. Press Job Cancel. As the machine cancels the job and clears it from the memory it may produce an incomplete printout. Scanning difficulties C Difficulties TWAIN errors appear while scanning. OCR does not work. Network scanning does not work. Suggestions Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. Try increasing the scanning resolution. See Network difficulties on page 71. Software difficulties C Difficulties Suggestions Cannot install software or Run the Repair MFL-Pro Suite program on the CD-ROM. This print. program will repair and reinstall the software. Cannot perform '2 in 1' or '4 Check that the paper size setting in the application and in the in 1' printing. printer driver are the same. C The machine does not print Try to reduce the print resolution. (See Advanced tab in the from Adobe® Illustrator®. Software User's Guide on the CD-ROM.) 69

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156

Troubleshooting and routine maintenance
69
C
Scanning difficulties
C
Software difficulties
C
The machine does not print
on both sides of the paper
even though the printer
driver setting is Duplex.
Check the paper size setting in the printer driver. You need to
choose A4, Letter, Legal or Folio.
The machine is not printing
or has stopped printing and
the machine’s status LED is
yellow.
Press
Job Cancel
. As the machine cancels the job and clears it
from the memory it may produce an incomplete printout.
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary
source. In PaperPort™ 11SE, click
File
,
Scan or Get Photo
and
choose the
Brother TWAIN driver
.
OCR does not work.
Try increasing the scanning resolution.
Network scanning does not
work.
See
Network difficulties
on page 71.
Difficulties
Suggestions
Cannot install software or
print.
Run the
Repair MFL-Pro Suite
program on the CD-ROM. This
program will repair and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4
in 1’ printing.
Check that the paper size setting in the application and in the
printer driver are the same.
The machine does not print
from Adobe
®
Illustrator
®
.
Try to reduce the print resolution. (See
Advanced tab
in the
Software User’s Guide
on the CD-ROM.)
Printing difficulties (continued)
Difficulties
Suggestions