Brother International DCP-L5600DN Basic Users Guide - Page 57

Error and Maintenance Messages

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Find the Error Using the LCD Find the Solution 1. Follow the messages on the LCD. 2. See the instructions in the following table. 3. If you cannot resolve the error, see the Online User's Guide: Error and Maintenance Messages or see: FAQs & Troubleshooting on the Brother Solutions Center at support.brother.com. Error and Maintenance Messages (MFC-L6800DW) If the LCD displays errors and your Android™ device supports the NFC feature, touch your device to the NFC logo on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) Make sure the NFC settings of both your Brother machine and your Android™ device are set to On. The most common error and maintenance messages are shown in the table. Error Message 2-sided Disabled Cartridge Error Cover is Open Cause Action The back cover of the machine is not closed completely. Close the back cover of the machine until it locks in the closed position. The 2-sided tray is not installed completely. Install the 2-sided tray firmly in the machine. The toner cartridge is not installed correctly. Remove the toner cartridge and drum unit assembly. Take out the toner cartridge, and put it back in the drum unit again. Reinstall the toner cartridge and drum unit assembly in the machine. If the problem continues, contact Brother Customer Service or your local Brother dealer. The front cover is not completely closed. Open and then firmly close the front cover of the machine. 44

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Find the Error
Find the Solution
Using the LCD
1.
Follow the messages on the LCD.
2.
See the instructions in the following table.
3.
If you cannot resolve the error, see the
Online User's Guide
:
Error and
Maintenance Messages
or see: FAQs &
Troubleshooting on the Brother Solutions
Center at
support.brother.com.
Error and Maintenance Messages
(MFC-L6800DW)
If the LCD displays errors and your Android
™
device supports the NFC feature, touch your
device to the NFC logo on your Brother machine to access the Brother Solutions Center and
browse the latest FAQs from your device. (Your mobile telephone provider's message and
data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
™
device are set
to On.
The most common error and maintenance messages are shown in the table.
Error Message
Cause
Action
2-sided Disabled
The back cover of the
machine is not closed
completely.
Close the back cover of the machine
until it locks in the closed position.
The 2-sided tray is not
installed completely.
Install the 2-sided tray firmly in the
machine.
Cartridge Error
The toner cartridge is not
installed correctly.
Remove the toner cartridge and drum
unit assembly. Take out the toner
cartridge, and put it back in the drum
unit again. Reinstall the toner cartridge
and drum unit assembly in the machine.
If the problem continues, contact Brother
Customer Service or your local Brother
dealer.
Cover is Open
The front cover is not
completely closed.
Open and then firmly close the front
cover of the machine.
44