Canon MX310 MX310 series Quick Start Guide - Page 84

„ Fax Related Messages Message BUSY/NO SIGNAL HANG UP PHONE NO ANSWER NO TONE DETECTED NO RX PAPER NO TEL NUMBER RECEIVED IN MEMORY TRY AGAIN IN B&W TX/RX CANCELLED TX/RX NO.nnnn Action z The telephone number you dialed is busy. Try dialing again after waiting for a moment. See "Redialing" on page 46. z The fax number dialed was incorrect. Check the fax number and dial again. z The recipient's fax machine is not working. Contact the recipient and have them check their fax machine. z The recipient is not using a G3 machine. Contact the recipient and ask them to send or receive the document using a G3 machine. z The touch tone/rotary pulse setting on your machine is incorrect. Set the machine to the setting that matches your telephone line. See "Setting the Telephone Line Type" on page 32. z The receiving fax machine did not answer within 55 seconds (after all automatic redialing attempts). Contact the recipient and have them check their fax machine. For an overseas call, add pauses to the registered number. The handset is not placed in the handset cradle correctly. Replace the handset correctly. The recipient's fax machine does not answer. Check the number. Try dialing again after waiting for a moment. The telephone line cable with a modular plug is not plugged in properly, or DIAL TONE DETECT is set to ON. Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, set DIAL TONE DETECT to OFF. The other party's fax machine is out of paper or its memory is full. Contact the other party and have them load paper in their fax machine or free up space in their fax machine's memory. The coded speed dialing code you entered has not been registered. Register the coded speed dialing code. If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory. When the problem is resolved as described, the fax stored in memory is printed automatically. z Ink is low or has run out while receiving a fax: replace the FINE Cartridge. See "Replacing a FINE Cartridge" on page 66. z Paper size/type setting is incorrect: correct the paper size/type setting. z Paper has run out while receiving a fax: load the paper and press the OK button. z Output Tray is closed: open it. z OFF is selected for AUTO PRINT RX: select ON. z You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button. The recipient's fax machine is not color-compatible. Press the Black button to resend the faxes. Alternatively, you can set COLOR TX to IF INCOMPAT., B&W. You pressed the Stop/Reset button to cancel the transmission. If required, try sending or receiving again. When the machine sends or receives a fax, it assigns a unique identification number (nnnn). Write the number down if you will need it later. 80 Troubleshooting