Canon MX310 MX310 series Quick Start Guide - Page 96

Stop/Reset, DOCUMENT IN ADF, Close the Feeder Cover.

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Cause Action Document jams in the ADF (Document Tray). (Continued) (5)Close the Feeder Cover. z If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out. z When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative. Note The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low. In this case, reduce the number of document pages to approximately half of the loading capacity. See "Original Document Requirements" on page 8. If the document still jams, use the Platen Glass instead. Document jams in the ADF (inner side). Remove the document following the procedure below. (1)Follow steps (1) to (3) under "Document jams in the ADF (Document Tray)." on page 91. (2)Open the Document Cover and pull out the document from the inner side. (3)Close the Document Cover. (4)Close the Feeder Cover. z When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative. 92 Troubleshooting

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92
Troubleshooting
Document jams in the ADF (Document
Tray).
(Continued)
(5)
Close the Feeder Cover.
If documents remain in the ADF after pressing the
Stop/Reset
button during
scanning, “
DOCUMENT IN ADF
” appears on the LCD. Press the
OK
button
so that the remaining document is automatically fed out.
When rescanning the document after clearing the error, rescan it from the
first page.
If you cannot remove the document or the document tears inside the machine,
or if the document jam error continues after removing the document, contact
your Canon service representative.
Note
The document may not feed properly depending on the media type, or your
environment, such as when the temperature and humidity are either too high or
too low.
In this case, reduce the number of document pages to approximately half of the
loading capacity. See “Original Document Requirements” on page 8.
If the document still jams, use the Platen Glass instead.
Document jams in the ADF (inner side).
Remove the document following the procedure below.
(1)
Follow steps (1) to (3) under “Document jams in the ADF (Document Tray).”
on page 91.
(2)
Open the Document Cover and pull out the document from the inner side.
(3)
Close the Document Cover.
(4)
Close the Feeder Cover.
When rescanning the document after clearing the error, rescan it from the
first page.
If you cannot remove the document or the document tears inside the machine,
or if the document jam error continues after removing the document, contact
your Canon service representative.
Cause
Action