Cisco 7971G-GE Administration Guide - Page 144

Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone To exit the Firmware Version screen, press the Exit softkey. Table 7-4 Firmware Version Information Item Load File App Load ID JVM Load ID OS Load ID Boot Load ID Expansion Module 1 Expansion Module 2 DSP Load ID Description Load file running on the phone Identifies the JAR file running on the phone Identifies the Java Virtual Machine (JVM) running on the phone Identifies the operating system running on the phone Identifies the factory-installed load running on the phone Identifies the load running on the Expansion Module(s), if connected to and SCCP phone Identifies the digital signal processor (DSP) software version used Expansion Module(s) Screen The Expansion Module(s) screen displays information about each Cisco Unified IP Phone Expansion Module 7914 that is connected to the phone. Table 7-5 explains the information that is displayed on this screen for each connected expansion module. You can use this information to troubleshoot the expansion module, if necessary. In the Expansion Module(s) screen, a statistic preceded by "A" is for the first expansion module. A statistic preceded by "B" is for the second expansion module. To display the Expansion Module(s) screen, follow these steps: Procedure Step 1 Step 2 Step 3 Press the Settings button. Select Status. Select Expansion Module(s). To exit the Expansion Module(s) screen, press the Exit softkey. Table 7-5 Expansion Module Statistics Item Link State RX Discarded Bytes RX Length Err RX Checksum Err RX Invalid Message Description Overall expansion module status Number of bytes discarded due to errors Number of packets discarded due to improper length Number of packets discarded due to invalid checksum information Number of packets that have been discarded because a message was invalid or unsupported 7-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0 OL-15299-01