Cisco SPA962-NA Administration Guide - Page 44

Using the Interactive Voice Response Interface, Using the IVR Menu - password

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Using the Interactive Voice Response Interface Chapter 2 Getting Started The names of parameters in XML profiles can generally be inferred from the 900 Series phone configuration web pages, by substituting underscores (_) for spaces and other control characters. Further, to distinguish between Lines 1, 2, 3, and 4, corresponding parameter names are augmented by the strings _1_, _2_, _3_, and _4_. For example, Line 1 Proxy is named Proxy_1_ in XML profiles. Parameters in the case of source text files for the SPC tool are similarly named, except that to differentiate Line 1, 2, 3, and 4, the appended strings ([1], [2], [3], or [4]) are used. For example, the Line 1 Proxy is named Proxy[1] in source text profiles for input to the SPC. Using the Interactive Voice Response Interface This section describes how to read or write basic network configuration settings using the keypad on the SPA901 IP Phone. To configure the other SPA phones, use the LCD display (see the "Using the LCD Display" section on page 3-1) or the administration web server (see the "Using the Administration Web Server" section on page 2-11. This section includes the following topics: • Using the IVR Menu, page 2-16 • IVR Options, page 2-17 • Entering a Password through the IVR, page 2-19 By default, there is no password required for any of the IVR options. If the Administrator account password is set, password authentication is required for some options. The interactive voice response (IVR) features that are available depend on your system configuration. A convenient quick-reference for the IVR is available at the following website: http://www.linksys.com/ Using the IVR Menu To use the IVR menu, complete the following steps. Step 1 Connect an analog telephone to the Phone 1 or Phone 2 port of the 900 Series phone. Note You can only access the IVR menu through an analog telephone, not an IP phone. Step 2 Press **** (quickly press the star key four times). Wait until you hear "Linksys configuration menu." Note You cannot access the IVR from a phone that is currently connected to a call. Step 3 Step 4 Refer to Table 2-2 to identify the option required. Enter the required option followed by the # (pound) key. 2-16 Linksys 900 Series IP Phone Administrator Guide Document Version 3.0

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2-16
Linksys 900 Series IP Phone Administrator Guide
Document Version 3.0
Chapter 2
Getting Started
Using the Interactive Voice Response Interface
The names of parameters in XML profiles can generally be inferred from the 900 Series phone
configuration web pages, by substituting underscores (_) for spaces and other control
characters. Further, to distinguish between Lines 1, 2, 3, and 4, corresponding parameter names
are augmented by the strings _1_, _2_, _3_, and _4_. For example, Line 1 Proxy is named
Proxy_1_ in XML profiles.
Parameters in the case of source text files for the SPC tool are similarly named, except that to
differentiate Line 1, 2, 3, and 4, the appended strings ([1], [2], [3], or [4]) are used. For
example, the Line 1 Proxy is named Proxy[1] in source text profiles for input to the SPC.
Using the Interactive Voice Response Interface
This section describes how to read or write basic network configuration settings using the
keypad on the SPA901 IP Phone. To configure the other SPA phones, use the LCD display (see
the
“Using the LCD Display” section on page 3-1
) or the administration web server (see the
“Using the Administration Web Server” section on page 2-11
.
This section includes the following topics:
•
Using the IVR Menu, page 2-16
•
IVR Options, page 2-17
•
Entering a Password through the IVR, page 2-19
By default, there is no password required for any of the IVR options. If the Administrator
account password is set, password authentication is required for some options.
The interactive voice response (IVR) features that are available depend on your system
configuration. A convenient quick-reference for the IVR is available at the following website:
Using the IVR Menu
To use the IVR menu, complete the following steps.
Step 1
Connect an analog telephone to the Phone 1 or Phone 2 port of the 900 Series phone.
Note
You can only access the IVR menu through an analog telephone, not an IP phone.
Step 2
Press
****
(quickly
press the star key four times).
Wait until you hear “Linksys configuration menu.”
Note
You cannot access the IVR from a phone that is currently connected to a call.
Step 3
Refer to
Table 2-2
to identify the option required.
Step 4
Enter the required option followed by the # (pound) key.