Cisco SPA962-NA Administration Guide - Page 65

Chapter 3 Managing Linksys 900 Series IP Phones Using Call Features Shared Call Appearances The 900 Series phone supports shared call appearances in association with a Broadsoft application server. An extension can be shared by two or more stations. All call appearances on a shared extension are shared. At any given time, each station sharing a call appearance can monitor the state of the call appearance. A station can select a share call appearance to make a call only if the call appearance is not being used by another station. All stations ring on an inbound call to the shared call appearance extension. Whoever picks up the call first takes the call. When a call is placed on hold by one station, it can be resumed from another station sharing the same call appearance. Personal Directory A directory entry consists of the following information: • Name • Phone number or (SIP) URL • Ring Tone Up to 100 entries can be stored in the 900 Series phone. An entry can be added or edited from the phone GUI or on the web page or through remote provisioning. To do this from the web page or through remote provisioning, you specify the value as a DirEntry script. To view or edit the personal directory via the phone web interface, use the link http://ip_address/pdir.htm The user can invoke the Directory menu on the phone in 2 ways: • Press the Menu button and select Directory • Press dir when not already in a Menu display The user can add a new entry to the Directory by selecting the New Entry option (the first item) on the Directory menu and press add. To modify or delete an existing item, highlight the corresponding entry and press edit or del. When trying to delete an entry, the phone prompts the user for confirmation before proceeding. The user can copy an existing directory entry to create a new entry. To do this, high light the entry you want to copy and press copy. Then highlight the New Entry option and press paste. The user can edit the new entry and then press save to save the entry. The user can also save a call log entry into the directory. To do this, select a call log entry and press save. Then edit the entry if needed, and press save to save the new entry in the directory. Caller and Called Name Matching When making an outgoing call, the 900 Series phone tries to find the dialed number in the personal directory first, then from the missed call log, and finally from the answered call log. If a match is found and the name field is present in the matched entry, it is shown on the call screen as the called peer name. For incoming calls, 900 Series phone tries to find the caller phone number in the personal directory. If a match is found and the name field is present in the matched entry, it replaces the current caller ID name and is shown on the call screen as the Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 3-17