Cisco SPA962-NA Administration Guide - Page 62

Using Call Features Chapter 3 Managing Linksys 900 Series IP Phones the active audio device. The 900 Series phone allow multiple lines to simultaneously cause Call Waiting. All four call appearances can ring at the same time, after one of the extension keys is answered, the other three call appearances go into the Call Waiting state. Speed Dialing The 900 Series phone has eight programmable speed dial numbers. These use the administration web server User tab, or the LCD on phones that provide an LCD display. To use the LCD to configure speed dialing, press the Menu button and then press the Speed Dial soft key. The speed dial numbers are assigned to the digits two through nine. If a slot is not configured, the LCD displays Not Assigned. Highlight the speed dial entry you want to add or modify, press edit to make the changes, and press ok to store the value. A speed dial entry can be a phone number or URL. The user can also enter a name that matches one of the directory entries. As the value is entered, the 900 Series phone attempts to match the entry to the directory entries and brings up a list of potential matches on the screen. The user can scroll down to select one of the suggested entries. To dial a speed dial entry, dial the corresponding single digit like a 1-digit phone number. The user can enter # after the speed dial number but it is not necessary. Three-Way Conferencing There are two ways to initiate a three-way conference on the 900 Series phone. First, during an active call, if the phone has one or more idle call appearances, press the conf soft key. This places the active call on hold and selects the next available call appearance for dialing (the dial tone is heard in the active audio device). Dial the third party, the party to be added to the conference call. After the third party line rings or is answered, presses the conf soft key again to join the two calls into a conference. Second, if the phone has a call on hold while another call is either ringing or is connected, the confLx soft key appears. If the phone has only one call on hold, pressing the confLx soft key joins the call on hold with the active call. If the phone has more than one call on hold, pressing the confLx soft key places the active call on hold and prompts the user to select the other line key to join with the conference call. Once the conference starts, the 900 Series phone plays a special brief tone to all three parties to indicate that a conference call is in progress. The initiator of the conference call can terminate it at any time by hanging up. The initiator leave the conference without ending the call by pressing the join soft key; this allows the other two parties to continue the call. This is implemented as a call transfer, which may not work if the other two parties are hosted by different service providers. If the extension is configured with an external Conference Bridge URL, the conference is not limited to three participants; it can include as many as the conference bridge supports. There are two restrictions that apply when using an external conference bridge: • The conference can only be initiated (by pressing the conf soft key) when the third party has answered, instead of when the phone is either ringing or answered 3-14 Linksys 900 Series IP Phone Administrator Guide Document Version 3.0