Restoring the factory default settings
.......................................................................................................................
136
Troubleshooting
.............................................................................
137
Solving basic printer problems
....................................................................................................................................
137
Printer control panel display is blank or displays only diamonds
...................................................................
137
Solving printing problems
.............................................................................................................................................
137
Jobs do not print
...........................................................................................................................................................................
137
Confidential and other held jobs do not print
...................................................................................................................
138
Multiple-language PDFs do not print
....................................................................................................................................
138
Job takes longer than expected to print
..............................................................................................................................
139
Job prints from the wrong tray or on the wrong paper
.................................................................................................
139
Incorrect characters print
...........................................................................................................................................................
139
Tray linking does not work
........................................................................................................................................................
139
Large jobs do not collate
...........................................................................................................................................................
140
Unexpected page breaks occur
...............................................................................................................................................
140
Envelope seals when printing
..................................................................................................................................................
140
Solving option problems
................................................................................................................................................
140
Option does not operate correctly or quits after it is installed
....................................................................................
140
Drawers
.............................................................................................................................................................................................
141
Flash memory card
.......................................................................................................................................................................
141
Memory card
..................................................................................................................................................................................
141
Solving paper feed problems
.......................................................................................................................................
142
Paper frequently jams
.................................................................................................................................................................
142
Paper jam message remains after jam is cleared
..............................................................................................................
142
Page that jammed does not reprint after you clear the jam
.........................................................................................
142
Solving print quality problems
....................................................................................................................................
143
Isolating print quality problems
..............................................................................................................................................
143
Blank pages
.....................................................................................................................................................................................
144
Characters have jagged or uneven edges
...........................................................................................................................
144
Clipped images
..............................................................................................................................................................................
144
Gray background
..........................................................................................................................................................................
145
Ghost images
..................................................................................................................................................................................
145
Incorrect margins
..........................................................................................................................................................................
146
Paper curl
.........................................................................................................................................................................................
146
Print is too dark
..............................................................................................................................................................................
147
Print is too light
.............................................................................................................................................................................
148
Skewed print
...................................................................................................................................................................................
149
Toner fog or background shading appears on the page
...............................................................................................
149
Toner rubs off
.................................................................................................................................................................................
149
Toner specks
...................................................................................................................................................................................
150
Transparency print quality is poor
..........................................................................................................................................
150
Streaked horizontal lines
............................................................................................................................................................
150
Streaked vertical lines
.................................................................................................................................................................
151
Contents
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