Dell Alienware M16 R2 Owners Manual - Page 29

Transporting sensitive components, After working inside your computer, BitLocker, Recommended tools

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ESD protection summary It is recommended to use the traditional wired ESD grounding wrist strap and protective anti-static mat always when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components. Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. After working inside your computer About this task CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Steps 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4. Connect your computer and all attached devices to their electrical outlets. NOTE: To exit service mode, ensure to connect the AC adapter to the power-adapter port on your computer. 5. Press the power button to turn on the computer. Your computer will automatically return to normal functioning mode. BitLocker CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress, and the system will ask for the recovery key on each reboot. If the recovery key is not known, this can result in data loss or an unnecessary operating system reinstall. For more information about this subject, see Knowledge Article: updating the BIOS on Dell systems with BitLocker enabled. The installation of the following components triggers BitLocker: ● Hard disk drive or solid-state drive ● System board Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced. 29

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ESD protection summary
It is recommended to use the traditional wired ESD grounding wrist strap and protective anti-static mat always when servicing Dell
products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and that they use
anti-static bags for transporting sensitive components.
Transporting sensitive components
When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these
parts in anti-static bags for safe transport.
After working inside your computer
About this task
CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
Steps
1.
Replace all screws and ensure that no stray screws remain inside your computer.
2.
Connect any external devices, peripherals, or cables you removed before working on your computer.
3.
Replace any media cards, discs, or any other parts that you removed before working on your computer.
4.
Connect your computer and all attached devices to their electrical outlets.
NOTE:
To exit service mode, ensure to connect the AC adapter to the power-adapter port on your computer.
5.
Press the power button to turn on the computer. Your computer will automatically return to normal functioning mode.
BitLocker
CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not
recognize the BitLocker key. You will then be prompted to enter the recovery key to progress, and the system will ask for
the recovery key on each reboot. If the recovery key is not known, this can result in data loss or an unnecessary operating
system reinstall. For more information about this subject, see Knowledge Article:
updating the BIOS on Dell systems with
BitLocker enabled
.
The installation of the following components triggers BitLocker:
●
Hard disk drive or solid-state drive
●
System board
Recommended tools
The procedures in this document may require the following tools:
●
Phillips screwdriver #0
●
Plastic scribe
Screw list
NOTE:
When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then
place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when
the component is replaced.
29