Dell Dimension 8300N Owner's Manual - Page 47
Scanner Problems
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VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS® - 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. RE I N S T A L L T H E P R I N T E R D R I V E R - See the printer documentation for instructions. Scanner Problems NOTE: If you need technical assistance for your scanner, call the scanner's manufacturer. See the scanner documentation for the correct phone number. C H E C K T H E S C A N N E R D O C U M E N T A T I O N - See the scanner documentation for setup and troubleshooting information. U N L O C K T H E S C A N N E R - Ensure that your scanner is unlocked if it has a locking tab or button. RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • If your scanner has a power cable, ensure that the power cable is firmly connected to a working electrical outlet and that the scanner is turned on. • Ensure that the scanner cable is firmly connected to the computer and to the scanner. Solving Problems 47