Dell Dimension 8300N Owner's Manual - Page 60

Custom Test, Symptom Tree, follow the instructions on the screen.

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www.dell.com | support.dell.com Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: The Service Tag for your computer is located at the top of each test screen. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically. Tests a specific device. You can customize the tests you want to run. Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see page 113). 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Results Errors Help Configuration Parameters Function Displays the results of the test and any error conditions encountered. Displays error conditions encountered, error codes, and problem description. Describes the test and may indicate requirements for running the test. Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Allows you to customize the test by changing the test settings. 60 Advanced Tr oubleshooting

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60
Advanced Troubleshooting
www.dell.com | support.dell.com
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main
Menu
screen appears, click the button
for the option you want.
NOTE:
The Service Tag for your computer is located at the top of each test screen.
2
If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and
follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see page 113).
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable
tab described in the following table for more information.
Option
Function
Express Test
Performs a quick test of devices. This test typically takes 10 to 20 minutes and
requires no interaction on your part. Run
Express Test
first to increase the
possibility of tracing the problem quickly.
Extended Test
Performs a thorough check of devices. This test typically takes an hour or more
and requires you to answer questions periodically.
Custom Test
Tests a specific device. You can customize the tests you want to run.
Symptom Tree
Lists the most common symptoms encountered and allows you to select a test
based on the symptom of the problem you are having.
Tab
Function
Results
Displays the results of the test and any error conditions encountered.
Errors
Displays error conditions encountered, error codes, and
problem description.
Help
Describes the test and may indicate requirements for running the test.
Configuration
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices
from the system setup program, memory, and various internal tests, and
it displays the information in the device list in the left pane of the
screen. The device list may not display the names of all the components
installed on your computer or all devices attached to your computer.
Parameters
Allows you to customize the test by changing the test settings.