Dell Dimension 8300N Owner's Manual - Page 50

Video and Monitor Problems, If the screen is blank, If the screen is difficult to read

Page 50 highlights

www.dell.com | support.dell.com Video and Monitor Problems If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures. C H E C K T H E M O N I T O R P O W E R L I G H T - If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N - Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is connected as shown on the Start Here setup diagram for your computer. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. S W A P T H E P O W E R C A B L E S - Swap the computer and monitor power cables to determine if the power cable is defective. TE S T T H E V I D E O EX T E N S I O N C A B L E ( I F U S E D ) - If you are using a video extension cable and removing the cable solves the problem, the cable is defective. TE S T A N O T H E R M O N I T O R - If another monitor is available, connect it to the computer. C H E C K T H E D I A G N O S T I C L I G H T S - See page 54. If the screen is difficult to read C H E C K T H E M O N I T O R S E T T I N G S - See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R - If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor. 50 Solving Pr oblems

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50
Solving Problems
www.dell.com | support.dell.com
Video and Monitor Problems
If the screen is blank
NOTE:
See the monitor documentation for troubleshooting procedures.
If the screen is difficult to read
C
HECK
THE
MONITOR
POWER
LIGHT
If the power light is off, firmly press the button to
ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power.
If the power light is blinking, press a key on the keyboard or move the mouse.
C
HECK
THE
MONITOR
CABLE
CONNECTION
Check the connector for bent or broken pins.
(It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is
connected as shown on the
Start Here
setup diagram for your computer.
T
EST
THE
ELECTRICAL
OUTLET
Ensure that the electrical outlet is working by testing it
with another device, such as a lamp.
S
WAP
THE
POWER
CABLES
Swap the computer and monitor power cables to determine if
the power cable is defective.
T
EST
THE
VIDEO
EXTENSION
CABLE
(
IF
USED
)—
If you are using a video extension cable
and removing the cable solves the problem, the cable is defective.
T
EST
ANOTHER
MONITOR
If another monitor is available, connect it to the computer.
C
HECK
THE
DIAGNOSTIC
LIGHTS
See page 54.
C
HECK
THE
MONITOR
SETTINGS
See the monitor documentation for instructions on
adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the
monitor self-test.
M
OVE
THE
SUBWOOFER
AWAY
FROM
THE
MONITOR
If your speaker system includes a
subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.