Dell OptiPlex 5055 R Small Form Factor OptiPlex 5055 Small Form Factor Owners
Dell OptiPlex 5055 R Small Form Factor Manual
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- Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 1
Dell OptiPlex 5055 Small Form Factor Owner's Manual Regulatory Model: D11S Regulatory Type: D11S003 October 2022 Rev. A01 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 2
your computer 5 Safety instructions...5 Turning off your computer...5 Turning off your - Windows...5 Before working inside your computer...6 After working inside your computer...6 Chapter 2: Chassis...7 Front chassis view...7 Back chassis view ...8 Chapter 3: Field service information 9 Screw size - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 3
Power supply unit...38 Power switch...41 Speaker...43 System board...44 Chapter 4: Technology and components 49 Systems management features...49 In-Band Systems Management - Dell Client Command Suite 49 Out-of-Band Systems Management - DASH...50 AMD APUs, AMD Ryzen CPUs and APUs...50 AMD - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 4
use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 5
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 6
To avoid damaging your computer, perform the following steps before you begin working inside the computer. 1. Ensure that you follow the Safety Instruction. 2. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 3. Turn off your computer. 4. Disconnect - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 7
Topics: • Front chassis view • Back chassis view Front chassis view 2 Chassis 1. Power button and power light 3. Memory card reader (optional) 5. Headset port 7. USB 2.0 port 2. Hard drive activity light 4. Optical drive (optional) 6. USB 2.0 port with PowerShare 8. USB 3.1 Gen1 port Chassis 7 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 8
supply diagnostic light 11. Kensington security cable slot 13. PS/2 mouse port 15. Release latch 2. DisplayPort 4. PS/2 keyboard port 6. USB 2.0 ports (supports Smart Power On) 8. Power connector port 10. Padlock ring 12. Network port 14. VGA connector port (optional) 16. Cable cover lock slot - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 9
3 Field service information This chapter details the safety precautions that must be taken before disassembling the systems. It also lists the detailed disassembly and assembly instructions along with related information such as screw list and tool requirements. Topics: • Screw size list • - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 10
System Board Configuration NOTE: After replacing the system board, please follow these instructions carefully to ensure the new system board is configured correctly 1. Press F12 to get one time boot menu and select BIOS set up. 2. Click on Maintenance tab. 10 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 11
3. Click the service tag. 4. Enter the service tag and press enter. NOTE: Once you exit setup and save changes you will not be allowed to modify the Service Tag. 5. Select the option Yes to save the changes. 6. Click on maintenance to verify Service Tag on the machine. Field service information 11 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 12
another system board will need to be dispatched and replaced. Enabling data wipe option in BIOS After replacing the system board and successfully setting the service tag, the system will reboot. If the technician enters the BIOS at this point, the Data Wipe option will not be available. To re-enable - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 13
and hold the power button until the system powers on. Working on your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure , installed by performing the removal procedure in reverse order. Field service information 13 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 14
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 15
before performing any disassembly instructions. Observe the following safety potential. This is done through the use of a field service electrostatic discharge (ESD) kit. When connecting a bonding wire that may not be obvious, such as intermittent problems or a shortened product life span. As the - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 16
errors, etc. The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure. , the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 17
parts separate from all insulator parts while performing service and that they use anti-static bags for apart for a stable base, and point your toes out. 2. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. 3. Lift with your legs - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 18
3. Lift the side cover to remove it from the computer. 18 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 19
front bezel from the computer [2]. NOTE: Please ensure that the tabs at the bottom of the bezel is also released before lifting the bezel. Field service information 19 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 20
2.5-inch drive assembly: a. Disconnect the SATA cable and power cable from the drive [1]. b. Push the tab to release drive assembly from the chassis [2]. 20 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 21
4. Slide and lift the hard drive assembly from the computer. Field service information 21 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 22
to disengage the pins on the bracket from the slots on the hard drive [1]. b. Lift the drive out of the 2.5-inch drive bracket [2]. 22 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 23
the procedure in Before working inside your computer. 2. Remove the: a. Side cover b. Front bezel 3. Pull the metal tab to open the expansion card latch. Field service information 23 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 24
4. To remove the PCIe expansion card: a. Pull the release latch to unlock the PCIe expansion card [1]. b. Push the release tab [2] and lift the PCIe expansion card out of the computer [3]. NOTE: The release tab is at the base of the expansion card. 24 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 25
computer. 2. Remove the Side cover. 3. To remove cooling shroud: a. Holding the touch points, pull the fan duct bracket outwards to release the cooling shroud. Field service information 25 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 26
NOTE: Illustration on how to remove the shroud is also given on the shroud. b. Lift the cooling shroud away from the chassis. 26 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 27
scribe press the release latch until the coin cell battery pops out [1]. b. Remove the coin cell battery from the connector on the system board [2]. Field service information 27 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 28
. 2. Remove the: a. Side cover b. front bezel c. cooling shroud d. 2.5 inch hard drive assembly 3. To remove optical drive: a. Release the cables from the retention clip [1]. 28 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 29
flip the drive assembly for easy access to the drive cables. NOTE: The Optical drive cables are available on side of the drive assembly. Field service information 29 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 30
blue plastic pin that secures the M.2 PCIe SSD to the system board [1]. b. Disconnect the M.2 PCIe SSD from the connector on the system board [2]. 30 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 31
working inside your computer. 2. Remove the: a. Side cover b. front bezel c. 2.5 inch hard drive assembly d. cooling shroud e. optical drive 3. To remove the heat sink assembly: Field service information 31 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 32
. 5. Install the: a. optical drive b. cooling shroud c. 2.5 inch hard drive assembly d. front bezel e. Side cover 6. Follow the procedure in After working inside your computer. 32 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 33
the socket keys. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. Field service information 33 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 34
the intrusion switch cable from the connector on the system board [1]. b. Slide the intrusion switch and push it to remove from the chassis [2]. 34 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 35
door. 5. Install the: a. optical drive b. cooling shroud c. 2.5 inch hard drive assembly d. front bezel e. Side cover 6. Follow the procedure in After working inside your computer. Field service information 35 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 36
daughter board with the screw holder on the system board. 2. Tighten the screw to secure the VGA daughter board to the system board. 36 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 37
on the SD card reader enclosure [1]. b. Remove the 6 screws that secure the SD card reader [2]. c. Lift the SD card reader away from the computer [3]. Field service information 37 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 38
release the PSU: a. Disconnect the PSU cables from the connectors on the system board [1]. b. Un-route the PSU cables from the retention clips [2, 3]. 38 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 39
4. To disconnect the cables: a. Disconnect the power cable from the system board [1] [2]. b. Lift the cables away from the computer [3, 4]. c. Remove the 6 screws that secure the PSU to the computer [5]. Field service information 39 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 40
5. To remove the PSU: a. Press the blue release tab [1] b. Slide the PSU and lift it away from the computer [2]. 40 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 41
. Power switch Removing power switch 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. Side cover b. front bezel c. 2.5 inch hard drive assembly Field service information 41 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 42
. 3. Install the: a. optical drive b. cooling shroud c. 2.5 inch hard drive assembly d. front bezel e. Side cover 4. Follow the procedure in After working inside your computer. 42 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 43
the speaker cable to the connector on the system board. 3. Install the: a. optical drive b. cooling shroud c. 2.5 inch hard drive assembly d. front bezel e. Side cover Field service information 43 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 44
following cables from the system board: a. speaker [1] b. 2.5-inch drive [2] c. optical drive [3] d. data cable [4] 4. Disconnect the following cables and screw from the system board: 44 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 45
switch [4] e. intrusion switch [5] 5. To remove the I/O panel plate: a. Remove the 6 screw that secures the I/O panel [1]. b. Slide and push toward the front from the computer [2]. Field service information 45 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 46
6. To remove the system board: a. Remove the 12 screws that secure the system board to the computer b. Slide and lift the system board away from the computer [2]. 46 Field service information - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 47
c. Hard drive d. PSU e. Power switch f. Power distribution for optical drive and hard drive 7. Install the: a. Expansion card b. Memory module c. Heat sink assembly d. SD card Field service information 47 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 48
(SATA1) 2. PCI-e x4 Connector (SLOT1) - open ended X4 to support X16 4. Processor Socket (CPU) 6. Intrusion Switch Connector (INTRUDER) 8. Memory Clear Password Jumper (PASSWORD_CLR); Clear Password ; Jumper (PASSWORD_CLR); Service Mode Jumper (SERVICE_MODE) 20. Internal USB Connector (WF_BT_USB) - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 49
4 Technology and components This chapter details the technology and components available in the system. Topics: • Systems management features • In-Band Systems Management - Dell Client Command Suite • Out-of-Band Systems Management - DASH • AMD APUs, AMD Ryzen CPUs and APUs • AMD PT B350 • AMD - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 50
services management for desktop and mobile client systems. Through DASH, DMTF provides the next generation of standards for secure out-of-band and remote management of desktop and mobile systems. OptiPlex 5055 with DASH 1.2 on BCM5762 supports per core, increasing the Instruction Per Cycle(IPC) thus - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 51
contains the key specifications of the AMD Radeon R7 M450: Table 4. Key Specifications Specification Product Line AMD Radeon R7 M450 AMD API Supported DirectX 12 , OpenCL 1.2 , OpenGL 4.3 Clock Speed 925 MHz Bus Width 128-bit Memory Clock Speed 1.125 GHz Technology and components 51 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 52
Table 4. Key Specifications (continued) Specification AMD Radeon R7 M450 Technology DDR3 SDRAM Max External Resolution 1920 x 1080 Interface Type PCI Express 3.0 x16 AMD Radeon R5 M430 The AMD Radeon R5 M430 is an entry level graphics card for laptops. It is based on the older Radeon R5 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 53
● New power management features ● Full-duplex data transfers and support for new transfer types ● Backward USB 2.0 compatibility ● New connectors and cable The topics below cover some of the most commonly asked questions regarding USB 3.1 Gen 1. - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 54
continue to require separate drivers for USB 3.1 Gen 1 controllers. Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 55
on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keyboard, as - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 56
5 System setup System setup enables you to manage your desktop hardware and specify BIOS level options. From the System setup, you can: ● Change the NVRAM settings after you add or remove hardware ● View the system hardware configuration ● Enable or disable integrated devices ● Set performance and - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 57
Boot Sequence Description Displays the following information: ● System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, Express Service Code and the Singed Firmware Update. ● Memory Information: Displays Memory Installed, Memory - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 58
system startup. The Enable Smart Reporting option is disabled by default. Allows you to enable or disable the integrated USB controller for: ● Enable Boot Support ● Enable Front USB Ports ● Enable Rear USB Ports All the options are enabled by default. This option allows you to charge the external - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 59
UEFI capsule update packages. This option is selected by default. Disabling this option will block BIOS updates from services such as Microsoft Windows Update and Linux Vendor Firmware Service (LVFS) Allows you to control whether the Trusted Platform Module (TPM) is visible to the operating system - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 60
This field lets you Activate or Disable the BIOS module interface of the optional Computrace Service from Absolute Software. Enables or disables the optional Computrace service designed for asset management. ● Deactivate - This option is selected by default. ● Disable ● Activate Chassis Intrusion - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 61
using the switch on a power strip or surge protector or if Auto Power is set to disabled. Deep Sleep Control Fan Control Override USB Wake Support Wake on LAN/WWAN Block Sleep Active State Power Management Allows you to define the controls when Deep Sleep is enabled. ● Disabled ● Enabled in S5 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 62
This options is disabled by default. Table 15. Virtualization Support Option Description AMD-V Technology This option is enabled by Table 16. Maintenance Option Service Tag Asset Tag SERR Messages BIOS Downgrade Data Wipe BIOS recovery Description Displays the Service Tag of your computer. - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 63
1. Restart the computer. 2. Go to Dell.com/support. ● Enter the Service Tag or Express Service Code and click Submit. ● Click Detect Product and follow the instructions on screen. 3. If you are unable to detect or find the Service Tag, click Choose from all products. 4. Choose the Products category - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 64
BIOS in Linux and Ubuntu environments If you want to update the system BIOS in a Linux environment such as Ubuntu, see http://www.dell.com/support/article/ sln171755. Flashing the BIOS from the F12 One-Time boot menu Updating your system BIOS using a BIOS update .exe file copied to a FAT32 USB - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 65
3. The Bios flash menu will open then click the Flash from file. 4. Select external USB device System setup 65 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 66
5. Once the file is selected, Double click the flash target file, then press submit . 6. Click the Update BIOS then system will reboot to flash the BIOS. 66 System setup - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 67
7. Once complete, the system will reboot and the BIOS update process is completed. System setup 67 - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 68
/ 65 W ● AMD Athlon PRO 200GE (DC3/ L2 Cache: 2 MB / 3.2 Ghz / 35 W) ● [1] : Octa Core ● [2] : Quad Core ● [3] : Dual Core NOTE: Extended Frequency (XFR) in GHz are not supported on OptiPlex 5055. Memory Table 22. Memory Specifications Feature Memory type Specification DDR4 68 System setup - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 69
Table 22. Memory Specifications (continued) Feature Memory speed Memory connectors Memory capacity Minimum memory Maximum memory Specification Up to 2400 MHz Four DIMM slots Up to 64 GB 4 GB (2 GB for Linux based OS only) 64 GB Video Table 23. Video Specifications Feature Integrated Optional - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 70
AC 3165 1x1 ● Bluetooth 4.1 NOTE: For optimal performance, it is recommended to use the wireless display feature with an access point that supports 5 GHz standard. Drives Table 28. Drives Feature Internally accessible Specification ● 2.5-inch SATA drive bay ● 3.5-inch SATA drive bay ● M.2 SATA and - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 71
Controls and lights Table 30. Controls and lights Feature Front of the computer Power button light Drive activity light Back of the computer Link integrity light on integrated network adapter Network activity light on integrated network adapter Power supply diagnostic light Specification White - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 72
Environmental Table 33. Environmental Specifications Feature Temperature range Operating Non-Operating Relative humidity (maximum) Operating Non-Operating Maximum vibration Operating Non-Operating Maximum shock Operating Non-Operating Altitude Operating Non-Operating Airborne contaminant level - Dell OptiPlex 5055 R Small Form Factor | OptiPlex 5055 Small Form Factor Owners - Page 73
may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page. 4. Select the appropriate
Dell OptiPlex 5055 Small Form Factor
Owner's Manual
Regulatory Model: D11S
Regulatory Type: D11S003
October 2022
Rev. A01