Dell OptiPlex 5055 R Small Form Factor OptiPlex 5055 Small Form Factor Owners - Page 12

Enabling data wipe option in BIOS, System board jumper setting, to be dispatched and replaced.

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CAUTION: Technicians must input the correct Service Tag and configurations on the first and only attempt. If the Service Tag or any of the configurations are incorrectly entered, then another system board will need to be dispatched and replaced. Enabling data wipe option in BIOS After replacing the system board and successfully setting the service tag, the system will reboot. If the technician enters the BIOS at this point, the Data Wipe option will not be available. To re-enable Data Wipe, simply power down the system, then power it back up (cold boot). The Data Wipe option is now available. System board jumper setting The service system board jumper must be set to PW_CLR to function normally. Jumper will be parked at " PW_CLR " for both production and service motherboard by the default. The issue of cycling reboot will occurred if the technician or customers did not place the jumper back to " PW_CLR " after clearing CMOS. 12 Field service information

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CAUTION:
Technicians must input the correct Service Tag and configurations on the first and only attempt.
If the Service Tag or any of the configurations are incorrectly entered, then another system board will need
to be dispatched and replaced.
Enabling data wipe option in BIOS
After replacing the system board and successfully setting the service tag, the system will reboot. If the technician enters the
BIOS at this point, the Data Wipe option will not be available. To re-enable Data Wipe, simply power down the system, then
power it back up (cold boot). The Data Wipe option is now available.
System board jumper setting
The service system board jumper must be set to
PW_CLR
to function normally. Jumper will be parked at "
PW_CLR
" for both
production and service motherboard by the default. The issue of cycling reboot will occurred if the technician or customers did
not place the jumper back to " PW_CLR " after clearing CMOS.
12
Field service information