Epson 836XL User Manual - Page 75

Indicator Lights, READY, ERROR

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Indicator Lights If an error occurs, the scanner stops operating. The READY and ERROR lights indicate the type of error. ERROR READY Error light light type Solution On On Flashing Off Command The scanner has received incorrect commands from your error scanning software. Try rescanning the document. If the error still occurs, try restarting the scanner. Interface error The interface setup is wrong or the scanner is not properly connected to the computer. Check the interface connection. Then push the RESET button or turn the scanner off and on. Flashing Flashing Fatal error The problem could be:  The transportation lock screw has not been released.  The optional TPU or the optional ADF is not set up correctly.  The fluorescent lamp may need to be replaced.  The scanner is inoperative. Check that the transportation lock screw is released, check any installed options, then push the RESET button. If the scanner still does not operate properly, turn the scanner off and on. If the problem persists or it occurs repeatedly, consult your dealer. Off Off Option There's a problem with an installed option. Check the option and error remove any jammed paper, if necessary. Troubleshooting Page 75

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Troubleshooting
Page 75
Indicator Lights
If an error occurs, the scanner stops operating. The
READY
and
ERROR
lights indicate the type of error.
ERROR
light
READY
light
Error
type
Solution
On
On
Command
error
The scanner has received incorrect commands from your
scanning software. Try rescanning the document. If the error still
occurs, try restarting the scanner.
Flashing
Off
Interface
error
The interface setup is wrong or the scanner is not properly
connected to the computer. Check the interface connection.
Then push the
RESET
button or turn the scanner off and on.
Flashing
Flashing
Fatal error
The problem could be:
The transportation lock screw has not been released.
The optional TPU or the optional ADF is not set up correctly.
The fluorescent lamp may need to be replaced.
The scanner is inoperative.
Check that the transportation lock screw is released, check any
installed options, then push the
RESET
button. If the scanner
still does not operate properly, turn the scanner off and on. If the
problem persists or it occurs repeatedly, consult your dealer.
Off
Off
Option
error
There’s a problem with an installed option. Check the option and
remove any jammed paper, if necessary.