Epson 836XL User Manual - Page 78

Problems and Solutions, Operation Problems

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Problems and Solutions Check these sections for the problem you're having and for possible solutions:  Operation Problems  Scan Quality Problems  Image Matching Problems Operation Problems The OPERATE light does not come on. Problem Solution The scanner is not getting power. Make sure the power cable is correctly plugged into the scanner and the power outlet. Make sure the outlet is operational and is not connected to a timer or switch. The READY light does not come on. Problem Solution The scanner is not communicating with your computer. Make sure the scanner is securely connected to the correct computer interface and that the computer is turned on. Troubleshooting Page 78

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Troubleshooting
Page 78
Problems and Solutions
Check these sections for the problem you’re having and for
possible solutions:
Operation Problems
Scan Quality Problems
Image Matching Problems
Operation Problems
The OPERATE light does not come on.
The READY light does not come on.
Problem
Solution
The scanner is not
getting power.
Make sure the power cable is correctly plugged into the scanner and
the power outlet. Make sure the outlet is operational and is not
connected to a timer or switch.
Problem
Solution
The scanner is not
communicating with
your computer.
Make sure the scanner is securely connected to the correct computer
interface and that the computer is turned on.