HP 353803-B22 HP StorageWorks 1000 Modular Smart Array maintenance and service - Page 3

Contents

About this guide

..........................

9

Intended audience

......................................

9

Prerequisites

........................................

9

Related documentation

....................................

9

Document conventions and symbols

.............................

10

HP technical support

....................................

11

Customer self repair

....................................

11

Subscription service

....................................

11

HP websites

........................................

11

Documentation feedback

..................................

11

1 Illustrated parts list

........................

13

2 Speci

fi

cations

..........................

15

Chassis speci

fi

cations

...................................

16

Memory speci

fi

cations

...................................

17

Power supply module speci

fi

cations

..............................

17

SCSI I/O module speci

fi

cations

...............................

17

3 System components and LEDs

...................

19

Front view

........................................

19

Rear view

.........................................

20

Chassis and component LEDs

................................

20

Chassis LEDs

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21

Controller LEDs

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22

Hard drive LEDs

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23

SCSI hard drive LEDs

................................

23

Fibre Channel I/O module LEDs

.............................

25

Power supply/fan assembly LEDs

.............................

26

SCSI I/O module LEDs

.................................

27

4 Available diagnostic tools

....................

29

Array Con

fi

guration Utility (ACU) overview

..........................

29

Array Con

fi

guration Utility Command Line Interface (ACU-CLI) overview

..............

30

MSA Command Line Interface (MSA-CLI) overview

.......................

30

Array Diagnostics Utility (ADU) overview

...........................

30

HP Systems Insight Manager (HP-SIM) overview

........................

30

HP Storage Management Initiative Speci

fi

cation (SMIS) overview

.................

31

System Event Analyzer (SEA) overview

............................

31

5 LCD panel and message descriptions

................

33

LCD panel overview

....................................

33

LCD message types

....................................

34

Error messages

....................................

34

Informational messages

.................................

34

User input messages

..................................

35

LCD message descriptions

..................................

35

maintenance and service guide

3

Section	Page
MSA1000 maintenance and service guide	1
Contents	3
Tables	7
About this guide	9
Intended audience	9
Prerequisites	9
Related documentation	9
Document conventions and symbols	10
HP technical support	11
Customer self repair	11
Subscription service	11
HP websites	11
Documentation feedback	11
1 Illustrated parts list	13
2 Specifications	15
Chassis specifications	16
Memory specifications	17
Power supply module specifications	17
SCSI I/O module specifications	17
3 System components and LEDs	19
Front view	19
Rear view	19
Chassis and component LEDs	20
Chassis LEDs	21
Controller LEDs	22
Hard drive LEDs	22
SCSI hard drive LEDs	22
Fibre Channel I/O module LEDs	24
Power supply/fan assembly LEDs	26
SCSI I/O module LEDs	27
4 Available diagnostic tools	29
Array Configuration Utility (ACU) overview	29
Array Configuration Utility Command Line Interface (ACU-CLI) overview	29
MSA Command Line Interface (MSA-CLI) overview	29
Array Diagnostics Utility (ADU) overview	30
HP Systems Insight Manager (HP-SIM) overview	30
HP Storage Management Initiative Specification (SMIS) overview	31
System Event Analyzer (SEA) overview	31
5 LCD panel and message descriptions	33
LCD panel overview	33
LCD message types	34
Error messages	34
Informational messages	34
User input messages	35
LCD message descriptions	35
6 Customer replaceable components	59
Procedural overview	60
Customer self repair	60
Parts-only warranty service	61
Procuring the spare component	61
Returning the defective component	61
Recommended tools	61
Warnings and precautions	62
Electrostatic discharge information	62
Grounding methods	62
Equipment symbols	62
Weight warning	63
Rack warnings and precautions	64
Device warnings and precautions	64
Determining whether a component is hot-pluggable	67
Connecting power to the MSA	68
Applying power to the MSA	69
Removing power from the MSA	69
Removing or installing a Fibre Channel interconnect blank	71
Before you begin	71
Removing an interconnect blank	71
Installing an interconnect blank	71
Removing or installing a hard drive blank	72
Before you begin	72
Removing a hard drive blank	72
Installing a hard drive blank	72
Replacing a hard drive	73
Replacing the controller, controller cache, or controller battery	76
Before you begin	76
Verifying component failure	76
Removing the controller	76
Removing the controller cache module	78
Removing the controller cache battery pack	78
Installing the controller cache battery pack	80
Installing the controller cache module	81
Installing the controller	81
Verifying proper operation	82
Replacing a Fibre Channel I/O module	83
Before you begin	83
Verifying component failure	83
Removing the component	83
Installing the component	84
Verifying proper operation	84
Replacing a 2-Gb small form factor pluggable (SFP) transceiver	85
Replacing a power supply/fan assembly	86
Before you begin	86
Verifying component failure	86
Removing the component	86
Installing the component	87
Verifying proper operation	87
Replacing a fan module	88
Replacing the SCSI I/O module	90
Before you begin	90
Verifying component failure	90
Removing the component	90
Installing the component	91
Verifying proper operation	91
Replacing the power button module	91
Before you begin	91
Verifying component failure	91
Removing the component	91
Installing the component	93
Verifying proper operation	93
Replacing the MSA1000 chassis	93
7 Enclosure and hard drive migrations	95
Adding a new storage enclosure	95
Migrating existing storage enclosures	95
Moving hard drives or arrays	96
8 Capacity expansion and extension	97
9 Hard drive failures and faulted LUNs	99
Recognizing hard drive failure	99
Effects of hard drive failure	99
Compromised fault tolerance	100
Recovering from compromised fault tolerance (enabling faulted LUNs)	100
Best practices when replacing hard drives	101
Automatic data recovery (rebuild)	102
Time required for a rebuild	102
Failure of another drive during rebuild	103
10 Array controller firmware	105
Determining the currently installed firmware version	105
Updating controller firmware	105
Cloning controller firmware	105
Recovering corrupted firmware	106
11 SCSI hard drive firmware	109
A Regulatory compliance and safety	111
Regulatory compliance	111
Federal Communications Commission notice	111
Class A equipment	111
Class B equipment	111
Declaration of conformity for products marked with the FCC logo, United States only	112
Modifications	112
Cables	112
Regulatory compliance identification numbers	112
Regulatory compliance label location	112
International notices and statements	112
Canadian notice (avis Canadien)	112
Class A equipment	112
Class B equipment	112
European Union notice	112
BSMI notice	112
Japanese notice	113
Korean notices	113
Safety notices	114
Battery replacement notice	114
Taiwan battery recycling notice	115
Power cords	115
Japanese power cord notice	115
Electrostatic discharge	115
Preventing electrostatic damage	115
Grounding methods	115

HP 353803-B22 HP StorageWorks 1000 Modular Smart Array maintenance and service - Page 3

Contents

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