HP 353803-B22 HP StorageWorks 1000 Modular Smart Array maintenance and service - Page 41
Redundancy, Halted Firmware, Cloned, Lockup, Failed Out Of, Memory, Failed I/o Request, Error
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Message 48 REDUNDANCY HALTED FIRMWARE CLONED Type Informational 49 REDUNDANCY FAILED FIRMWARE LOCKUP Error 50 REDUNDANCY FAILED OUT OF MEMORY Error 51 REDUNDANCY FAILED I/O REQUEST ERROR Error Description Action Both array controllers must run the same version of firmware for them to successfully enter redundant mode. A process called firmware cloning has been successfully completed in order to make them both the same firmware level. The standby array controller is restarted automatically so they can attempt to achieve redundancy again. While either attempting to enter redundant mode or already operating in redundant mode, one of the array controllers encountered a critical condition resulting in a firmware lockup. Redundancy is disabled at this time. If the MSA is currently involved in host I/O, remove the standby array controller, wait 10 seconds, and then reinsert it, ensuring that it is fully seated in the chassis. If this does not resolve the issue, wait until downtime is available. Power off the MSA, remove both array controllers, and reinsert them, ensuring they are fully seated in the chassis. Should the issue persist, contact HP support. While either attempting to enter redundant mode or already operating in redundant mode, one of the array controllers failed to allocate required memory. Redundancy is disabled at this time. If the MSA is currently involved in host I/O, remove the standby array controller, wait 10 seconds, and then reinsert it ensuring that it is fully seated in the chassis. If this does not resolve the issue, wait until downtime is available. Power off the MSA, remove both array controllers, and reinsert them, ensuring they are fully seated in the chassis. Should the issue persist, contact HP support. While either attempting to enter redundant mode or already operating in redundant mode, one of the array controllers encountered an error while sending I/O between the two array controllers over the communication channel between them. Redundancy is disabled at this time. If the MSA is currently involved in host I/O, remove the standby array controller, wait 10 seconds, and then reinsert it, ensuring that it is fully seated in the chassis. If this does not resolve the issue, wait until downtime is available. Power off the MSA, remove both array controllers, and reinsert them, ensuring they are fully seated in the chassis. Should the issue persist, contact HP support. maintenance and service guide 41