HP 353803-B22 HP StorageWorks 1000 Modular Smart Array maintenance and service - Page 43

Valid Cache Data, Failed And Disabled

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Message 60 NO CACHE MODULE FOUND Type Error 61 DUAL CACHE MODULE SIZE MISMATCH Error 62 CACHE MODULE # MB Informational 63 VALID CACHE DATA Informational FOUND AT POWER-UP 64 CACHE DATA LOST Error BATTERY DEAD 65 CACHE HARDWARE ENABLED Informational 66 CACHE HARDWARE Error FAILED AND DISABLED Description Action The array controller requires at least one cache module in order to operate. Either one is not present or it has failed. Remove the failed array controller, either add a cache module or replace the failed one, wait 10 seconds, and then reinsert it, ensuring that it is fully seated in the chassis. Should the issue persist, contact HP support. The array controller has two cache modules attached but they are of different sizes. Both cache modules must be the same size. Remove the failed array controller, replace one of the cache modules with a different one of the correct size, wait 10 seconds, and then reinsert it, ensuring that it is fully seated in the chassis. The size of the cache module inserted into the indicated cache module slot. Valid host data was found in the battery backed cache memory at power up. This data has been flushed to the hard drives. The battery on the cache memory was no longer charged. If there was data in the cache memory, it is lost. The cache hardware had been temporarily disabled but is now enabled again. This may have been due to insufficient charge on the batteries that are now charged to capacity. The cache memory has experienced a hardware failure. If the failure has occurred on the standby array controller, remove the standby array controller, replace the cache modules, wait 10 seconds, and then reinsert the array controller, ensuring that it is fully seated in the chassis. If the failure has occurred on the active array controller, wait until downtime is available. Power off the MSA, remove the array controller, replace the cache modules, and reinsert the array controller, ensuring it is fully seated in the chassis. Should the issue persist, contact HP support. maintenance and service guide 43

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Message
Type
Description
Action
60 NO CACHE MODULE
FOUND
Error
The array controller requires
at least one cache module
in order to operate. Either
one is not present or it has
failed.
Remove the failed array
controller, either add a
cache module or replace the
failed one, wait 10 seconds,
and then reinsert it, ensuring
that it is fully seated in the
chassis.
Should the issue persist,
contact HP support.
61 DUAL CACHE
MODULE SIZE
MISMATCH
Error
The array controller has two
cache modules attached
but they are of different
sizes. Both cache modules
must be the same size.
Remove the failed array
controller, replace one of
the cache modules with a
different one of the correct
size, wait 10 seconds, and
then reinsert it, ensuring
that it is fully seated in the
chassis.
62 CACHE MODULE
#<n> <n>MB
Informational
The size of the cache
module inserted into the
indicated cache module
slot.
63 VALID CACHE DATA
FOUND AT POWER-UP
Informational
Valid host data was found
in the battery backed cache
memory at power up. This
data has been
fl
ushed to
the hard drives.
64 CACHE DATA LOST
BATTERY DEAD
Error
The battery on the cache
memory was no longer
charged. If there was data
in the cache memory, it is
lost.
65 CACHE HARDWARE
ENABLED
Informational
The cache hardware had
been temporarily disabled
but is now enabled again.
This may have been due
to insuf
fi
cient charge on
the batteries that are now
charged to capacity.
66 CACHE HARDWARE
FAILED AND DISABLED
Error
The cache memory has
experienced a hardware
failure.
If the failure has occurred on
the
standby
array controller,
remove the
standby
array
controller, replace the cache
modules, wait 10 seconds,
and then reinsert the array
controller, ensuring that it is
fully seated in the chassis.
If the failure has occurred on
the
active
array controller,
wait until downtime is
available. Power off the
MSA, remove the array
controller, replace the cache
modules, and reinsert the
array controller, ensuring it
is fully seated in the chassis.
Should the issue persist,
contact HP support.
maintenance and service guide
43