HP 5550 User Guide - Page 219

Symptom Cause Solution You can't The tray is empty. print the con- figuration page. The printer's covers aren't closed securely. Check that at least Tray 1 is loaded with media, in place, and secure. Make sure the covers are closed securely. Close all covers gently to avoid jarring the printer. Make sure the waste toner bottle and toner cartridges are installed correctly. There is a media misfeed. Clear the media misfeed. Images can- The digital camera Set the digital camera transfer mode to not be transfer mode is not PictBridge. printed from set to PictBridge. the digital camera. " Printer only supports a PictBridge compliant digital camera. CAMERA DIRECT Change the setting for INTERFACE for the printer is set to MENU/CAMERA DIRECT to DISABLE. ENABLE. A public user is not specified for user authentication. Contact the printer administrator. Printing from The file format (file Only files with the format (extension) a USB mem- extension) is not one for JPEG, TIFF or PDF can be printed. ory device is that can be printed. not possible. MEMORY DIRECT Change the setting for INTERFACE for the printer is set to MENU/MEMORY DIRECT to DISABLE. ENABLE. A public user is not specified for user authentication. Contact the printer administrator. Solving Other Problems 205