HP 5550 User Guide - Page 223

Symptom Cause Solution The The PageScope Web The PageScope Web Connection web-based Connection Adminis- Administrator password has a 6-char- utility cannot trator's password is acter minimum and a 16-character be accessed. incorrect. maximum. For details of the Page- Scope Web Connection administrator password, refer to the magicolor 5550/ 5570 Reference Guide on the Utilities and Documentation CD-ROM. Media is wrinkled. The media is moist Remove the moist media and replace it from humidity or hav- with new, dry media. ing water spilled on it. The transfer roller or Check them for damage. If necessary, fuser unit is defective. contact Technical Support with the error information. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Media Specifications" on page 100. The date and The backup battery time is not has reached the end correctly of its service life. maintained on the printer. Replace the backup battery. For details, see "Replacing the Backup Battery" on page 160. The pages There are large curls that were fed in the paper. out were not There are gaps uniformly between the media loaded and guides of the paper the staples tray and the sides of are the paper. incorrectly positioned. Remove the paper from the paper tray, turn it over, and then load it again. Slide the media guides of the paper tray against the sides of the paper so that there are no gaps. Solving Other Problems 209